Country Inn & Suites By Radisson, Little Falls, Mn

My only complaint about the hotel is that although we had made reservations for three nights we did not stay the third night because of an impending storm. After talking to the evening clerk, we were told there would be no problem cancelling night 3 . The next morning, my nephew and his family left the hotel but did not stop at the desk.However, when I got the bill, we were charged for three nights. I talked to the day clerk multiple times and she reviewed the footage, which showed that my nephew and his family had left at 8:00 am. However, after many attempts and not being able to talk to the owner directly, I was told that he would not give us credit for the night that my nephew did not stay there. For 25+years, members of my family have stayed at this hotel on many occasions. I even suggested that we be given credit to be used in the future. The response was no. The hotel was not full that day after Thanksgiving so it wasn’t like there was a loss because the room could not be rented. It is simply because the owner has the power and like the Wizard of Oz he is hiding behind a screen and will not communicate with me directly. I also reached out to the Choice Hotel corporate office, but they were not able to help either.

Hotel was nice. Staff was always friendly. Good breakfast. I would definitely stay there again if ever in little falls again

Stayed right before Christmas for work. They did great to accommodate a large group of us. Nice clean and quite hotel. Even went out of there way to open up early for us to have breakfast

Amazing 👏 I love the service they give us every morning thank-you for everything you do for us and I love the food every day

I recently stayed here and had a fantastic experience! From the moment I arrived, the staff was incredibly welcoming and attentive, making me feel right at home. The check-in process was smooth, and my room was clean, comfortable, and well-appointed. One highlight of my stay was the customer service. The staff went above and beyond to ensure I had everything I needed, from recommendations for local restaurants to accommodating my requests promptly. Thank you for an outstanding stay!

Great service everyone was polite rooms were cleaned daily everything restocked all around a great stay for work ! Thanks

Everything was wonderful.

Excellent breakfast. Too bad they did not service my room with new towels or coffee using saving the environment as an excuse. Your guests are not stupid. The rest of the service was good.

Friendly staff. Clean

It was ok, nothing special