Finest Punta Cana by The Excellence Collection - All Inclusive

Spent 6 days with my husband and almost two year old and had the most memorable time !! Everything was a 10/10 the resort is beautiful, the food was good everywhere, we loved the nightly entertainment, and the staff made our vacation even better, we felt welcomed anywhere we went . Big shoutout to bartender Humberto for being so kind and happy always. Soleda, Bryan and Araceli with entertainment made each day fun with their awsome energy and made us feel like family. Rosanjela with the kids club playroom at dinner time, thank you for being so sweet and loving to our daughter. And Flor for serving us like 5 icecreams a day and always with a smile. We loved you guys so much and cant wait to come back next year!!

Great place for children and adults. Food is delicious. Drinks are great, and the staff are all amazing people. You will not regret coming here!

Tania, Ana, Marianny, and Flower from the Kids Club made our stay at Finest Punta Cana absolutely amazing! Our little one wanted to go to the Kids Club every single day — playing with other children and the wonderful ladies made it such a joyful experience. Truly an incredible stay overall! 😊

The resort was beautiful, clean, super friendly staff, lots of dining options and the beach was clean, no seaweed at all. The suite we had was big, updated, clean, very big comfy bed. I really liked this resort and will return again. I like how everyone was super friendly, and always trying to help and serve you. This is a big plus because that shows the quality of the service provided. The staff like to make sure we are happy and that our mini bar was always stocked. It's a big resort and lots of VIP options to upgrade if you prefer. What I also liked was that they were maintaining the property while we were there but they out of the way and it didn't interfere with our plans at all. The restaurants are pretty good, especially Brass the steakhouse. Lots of steaks to choose from, definitely the best restaurant in my opinion. The only thing I would say could be improved upon would be the food seasoning. They have a lot of food options but they just need to season the food a bit more to enhance the taste. Other than that minor improvement, this resort was too notch! Btw Gabriel, Miguel, Cindy who work the front desk are superb and customer service experts. Ambar who works the coffee shop if courteous, funny and always smiling. Reyner in the buffet was always making sure we were happy and satisfied with the service and food. The staff here is wonderful, to be honest they all made the stay worth it and are the reason for our future return.

The sanitization and hygiene of the staff and amenities were SO poor through our entire trip. Nothing was wiped down, high chairs were always dirty, and my INFANT fell EXTREMELY ill after 2 days. There was no dinner buffet, so we had to drag around our sick baby to a la cartes and either not get let in or have to wait ages. Or use room service and have little choices then wait ages for food. We also didn’t get the room we paid for and instead were put into an “upgraded” version where the plunge jacuzzi pool we got didn’t work and was so dirty and never cleaned. Our air conditioner was broken for 2 days- making VERY loud slapping noises. They tried to tell us it was normal but after pushing for 2 days it was finally fixed. So frustrating. Our bath was also broken and didn’t stay full which wasn’t great with a sick baby! The resort was a ghost town and there was next to no entertainment for us or the baby during the day. And there was no way I was trusting the cleanliness of the kids club or play areas. I never saw anything get cleaned not even once. We also witnessed a chef using the same tongs to flip raw chicken then serve a guest another meat!! There was so much construction constantly on, it was loud and not ideal. The food wasnt great and there weren’t a lot of options. All in all we didn’t have a great time. The grounds were beautiful and the staff was nice for the most part though. As long as you were tipping heavy! Would definitely not recommend this resort.

We had a fabulous trip to Finest Punta Cana with our two kids (4 and 6). The Kids Club and all the team there were so wonderful and helped create a magical visit for kids and parents alike!

Aney at Gusto made all the difference during breakfast and lunch. He went above and beyond making mealtimes enjoyable rather than stressful. We truly miss him. My grandkids ask when we will go back to vacation and see Aney. Michael Angel at Finest worked hard to always check in with my family. He made us feel heard and did everything he could to fix the situations we were in. While we enjoyed many employees that worked so hard - too many to list- these 2 men really made a huge difference during our stay. Thank you.

I visited this hotel with my two-year-old son, and we had a wonderful time! There were so many great amenities for kids, including several children’s pools — one of them heated, which we really enjoyed spending time in. The food was excellent, and throughout our stay we were helped by amazing staff who were always there for us. A big thank you to especially Araceli, Juli Jeremi , Glenis . Thank you so much, and see you next time!

I first came to the Finest Punta Cana with my fiancé back in May 2024 for my birthday and I loved it. The customer service was great and their attention to detail was top tier. I’ll never forget when concierge called my room and asked me where I was eating dinner, so they could decorate the table with a cake and balloons. It was so nice! It was a wedding everyday during our stay so that told me everything I needed to know. Once we came home I reached out to the weddings department and we started the initial planning. PLEASE READ THE WEDDING CONTRACT! They are very strict! My only issue with the hotel was that I didn’t get a free stay because I had a 4 year old base upon the number of people we brought over it should have been complimentary. Email communications may be a little delayed because they have back to back weddings. However, they make sure everything is being taken care of way before you get there. I highly recommend Vlady Flowers, which is a company they use. Great customer service and execution! Now I had the privilege to have Belkis Volquez as my wedding coordinator and she did a phenomenal job. I didn’t have to worry about anything leading up to the wedding. She was very punctual, friendly, and firm. My husband and I miss her so much! Now as for reception food, everyone loved the salmon so I highly recommend that along with the spring rolls, steak and shrimp skewers, and smoked salmon. The hotel food in general I would give 6.5/7-10 it depends on where you go. When my family came in on 10.14 we did have a bad experience at Surf and Turf but Kevin and I believe her name was Lisa tried their best to accommodate us; mind you they weren’t even our waiters. My table waited over an hour and our food was still cold when it came out. I forgot our waiters name I think it started with a G, but he didn’t provide great service. Lizo, The Melting Pot, Insieme, and Gusto were my favorite. You’ll definitely find something on the property it’s over 12 restaurants. The rooms are clean and modern as well, that was another reason why we chose the property. Now I would love to give a shout to the following people who made our stay a happy one: Belkis, Ivan, Lisette, Jose, Franklin, Jordan, Jefferson, Rony, Alexis, Alexia, Oscar, Wilson, Manolo, Elizabeth, the gentleman who bartended my welcome party reception on 10.15.25, all the ladies who worked at the Spa on 10.16.25, Jennifer, Carlos, Juan from room service, and Juan the bartender, Elieser, and Albert from Finest Lounge. It was definitely more people but I didn’t write their names down. I highly recommend getting married at this property.

Great resort for families with young kids. We got marrried here a year ago and returned for our first anniversary. We have 2 young kids and utilized the baby sitting service this time. It was $35/hr and we had Yanisa and she was AMAZINGGGG. I highly recommend her. We went around bedtime and when we came back she had put both of our young children to bed while we were out. Resort has good service. However, when sitting on the finest club side of the beach and pool, I think the service could be better. Especially for club level. Overall, highly recommend this resort.