The Brunswick

We had a pleasant stay for three nights at the Brunswick hotel in Shanklin. The staff were very helpful and tried really hard to meet our needs. The pool has to be booked in advance for private use and when we arrived we were initially told that we could not swim for two of our three days. However, staff did eventually accommodate us so we could use the pool. The decor downstairs is very nice, as there is a relaxing and calm atmosphere. The views are lovely from the dining room and in warmer weather there is lots of outside seating and an outdoor pool. The room we had didn't have a sea view but others we saw looked lovely with bay windows overlooking the sea. Our room was a little dusty and needed some updating. The mattress and divan had seen their best days and the shower was feeble, with very low water pressure meaning it took ages to half fill the bath. Breakfast was ok for meat eaters and vegetarians but very limited for those with dietary needs such as gluten free. There was nothing that was gluten free at the buffet and this would be easy to fix by providing some GF cereal, yoghurts etc. Overall a nice place to stay and very friendly and helpful staff.

This hotel is under new ownership and although every effort has been made in improving it, there are evidently major issues. It took the hotel 4 attempts to to get us into a suitable room. The first room had a badly leaking radiator and smelt, the second room was cold, the third room had a bath with no working shower head and a mattress which felt 20 years old, and the fourth room was better although extremely dated however, directly outside was a communal living room with a snooker table and TV which was noisy. The hotel advertises indoor and outdoor swimming pools however the outdoor pool was closed due to issues and the indoor pool was missing a third of its water, was slimy, stale, green and not filtering. The manager Fred and all staff were helpful and apologetic and invited us for dinner in the hotels restaurant. However on receiving the bill, only £20 was deducted from a £90 meal of what was a supposed goodwill gesture for our issues. As a restaurant I would 100% reccomend it and would consider it as a hidden gem of the IOW. As a hotel, I would very much stay away from. It. The rooms are dated, uncomfortable and dirty. No bathroom should have a carpet as it is not hygenic. Coriddors had ripped carpets, a strong smell of shake and vac and filled with dust. The rooms had stains on carpets, towels and bedding, poor mattresses and very dated decor which is in urgent need of an update. I will not be staying at this hotel again nor reccomend anyone to.

Excellent hotel and very friendly staff who would always go the extra nile to help. Food was excellent as well. Its also a great location with a fantastic view.

The hotel was very tired, deco wise. The wifi did not extend into the rooms, the tv in the room was very small and difficult to see, breakfast although good quality was always luke warm. The shower in the room did not work properly and although reported was not fixed.

The hotel is clean and has a classy feel about it. A couple of issues: WiFi is available but not in the room, only in the public areas. However public area consists of dining room where I was told I couldn't sit and seating area with two areas of seats - basically if 4 people are already in there there is nowhere private to go. The hotel has its own water feature (large puddle) at the entrance when it rains so be warned from experience it will completely soak your feet if you don't notice it in the dark! At breakfast I was told where to sit, even though all but 4 tables were unoccupied. Not sure why!

There was a breakfast buffet as well as menu you could order from which were both included in the free breakfast we got with our stay. The menu itself was very good and tasted amazing! All this with great sea views from the restaurant.

Lovely hotel very clean Food very good Had dinner one night excellent Very nice garden overlooking sea with comfortable chairs Room adequate bathroom good but bedroom could do with updating Lounge very nice to sit in but unfortunately chairs not that comfortable Hotel is in an ideal position

Food excellent - view incredible- staff first class

Nice view of the sea but worst shower ever and couldn't provide a meal. No bar area.

Nice beachfront hotel , breakfast choices were very good