Garrya Nijo Castle Kyoto

We had a wonderful stay at Garrya Nijo Castle Kyoto. The location was very convenient; close to the castle, the subway, and shopping. The hotel itself was very well-appointed with a beautiful lobby and facilities. Our room was extremely clean, spacious, bright, and had a wonderful view of the Castle. The staff were very attentive and helpful and made us feel very welcome. I would highly recommend this hotel!

I was very excited to see whether this hotel could live up to some of the incredible reviews I've seen online. It did not only live up to it, but it exceeded it. The service: - Incredibly attentive staff members from the moment we stepped foot onto the driveway. - A seasonal welcome drink and snack awaited us while we were kindly walked through the check-in procedures and breakfast options. - We got an in depth room tour, outlining all room features. - I celebrated my birthday during the stay and was surprised with a handwritten birthday card, a fully decorated bed and local sweets. - The dining room service during breakfast and dinner were second to none - everyone was attentive and kind and made every meal exceptional. - Front desk kindly helped us forward our luggage to our next destination. The rooms: - Super-king mattress was wider than any bed I've seen before. - At our booking rate the minibar contents were complimentary, other than wine and champagne, and contained delicious smoothies, local beers and snacks. - The balcony was an oasis of zen, overlooking the courtyard garden and offering stunning views of Nijo-jo castle across the street. The location: - Ideally located across the street from Nijo-jo castle. - Convenient underground stop 3 mins on foot away from the hotel. The food: - One of our highlights of the entire Japan trip was the dinner included in the room rate. Multiple course tasting menu with exceptional seasonal dishes. - Fresh and delicious breakfast (both western and Japanese options) with some of the most delicious eggs I've ever had. I cannot wait to stay here again and highly recommend it!

Excelente hotel boutique Habitación espectacular Comida excelente Servicio impecable

We were at the Intergate Kyoto during our tour and had three nights here at the end of our 2-week Japan trip. I have never experienced better service or stayed in such a beautiful room and hotel and I have had the opportunity to stay in many nice hotels. It's an oasis in the city. Plus, our meal at Singular was phenomenal as was breakfast. Just do it!

Great staff. New modern hotel. Can’t wait for our next visit.

This is a gorgeous hotel, across the street from Nijo castle. Service is superb and meals in the restaurant were delicious classic Japanese fare. Wonderful stay!

Simply amazing I would recommend.

Beautiful hotel with excellent service. We stayed for 2 nights to relax in the middle of our 3 week trip over Japan. First day we just stayed in the hotel and enjoyed the views and the room. Room offers beautiful views on surrounding slopes, and it’s just very enjoyable to have a tea while admiring the view. We booked 2 external experiences with the hotel, the tea ceremony and zen meditation. Both were arranged and prepared we just had to show up. But that was not all, as a welcome gift, as hotel knew we are travelling with our 3yo boy, they surprised us with 3 tickets to Kyoto aquarium. Breakfast is nice and not crowded, staff is very attentive. Big thanks to Mr. Kinoschita who made our breakfast experience great. Accor benefits were taken in the account, as platinum members we got upgrade to Nijo Castle View room and we were offered cocktails for the Accor welcome drinks. Staff is helpful and attentive to the smallest detail. An example, the traditional pyjamas we got for our 3yo were too big. We didn’t say anything about it as we didn’t think it’s so important, but he was in the lobby in that pyjamas and was seen by the hotel staff. The next day after the room cleaning a one size smaller pyjamas were provided. Thank you very much.

This was one of the greatest hotel experiences I’ve had ever…. The service was second to none. Most of Japan’s cities are crowded and chaotic, and to return after a long touristy day to the serenity and peacefulness of this hotel was absolutely incredible.

Great experience. I had never been treated so well in a hotel. Highlight for the service provided by Ayumi: extremely attentive, friendly and efficient. It exceeded all expectations