Niseko Ski Lodge - Higashiyama

The staff were amazing, always went above and beyond to help with any of our needs and we're very friendly. Zero complaints to them The breakfast service was great and the facilities were well looked after. Comfortable room with plenty of space for 5. I want to stress again how great the staff were, haven't received better treatment anywhere else in Japan as of yet, great bunch of people.

There was not enough laundry equipment for the whole building however, just 1 washer and dryer each. The room I ordered was marked as a "room with a view" "mountain view". The only view we had was of the snowbank next to the house as we were in a semi-basement. To add to that ventilating the room was not possible if the buildings heating system was active, as our rooms window was right by the gas tank out the back. Most times if we opened the window to let fresh air in, all we got was a gas smell.

Very very friendly staff and very supportive with advices, ski rental, communication. Great team!

Quiet, scenic location. Spacious rooms. Super friendly helpful staff and good breakfast.

Shared bathrooms very small and limited dining nearby at night. Beds very firm. Drying room only just did the job some days.

The location to the United Niseko Bus.

The room I had was noisy with no view due to the great volume of snow outside. I stayed 10 nights and never had my bed linen changed. In the shared bathroom the sink didn’t drain so you were left standing in a couple of cms of water . The hallway was noisey with the washing machine and drier being used at all hours.

It was a warm stay, welcomed and assisted by friendly staffs. Enjoyed talking to the other guests as well. Facilities were great, including bathrooms with bathtubs, hair dryer, small fridge in each room, ski drying room, washing machine and dryer, electric kettle, microwave, etc. Location was good enough, reachable by Niseko United Shuttle Bus at "Higashiyama Pension Village" and about 5-10 mins walk. Beer is sold at acceptable price range, considering everything in Niseko is expensive. Snowboards pickup from the lodge were delayed because of Yamato's fault, but staffs are kind enough to help to handle even after our stay was over. Great service!

The larger bathroom's bathtub was not practical, as the size was too big and water was not hot enough. But you can always choose to use the smaller bathroom.

Good value, close to the shuttle bus line. Helpful staff,

Access to the showers is a bit limited, only a couple of toilets available.

安くて、スキー場に近いのが良い。食堂を自由に使用できるのも良い。スタッフは、親切。全体的に清潔。