The Great Airport Place

I paid a £1 deposit as I was asked and no one showed up to let me into the property so I had to find alternative accommodation without a refund . Please take this property off your list

This accommodation is very basic. The room has damaged walls and doors, decoration is terrible.

When I booked with this company nowhere on their listing did it mention a minimum age requirement of 25 years and above until after paying for the room. They asked what the purpose of my stay was to help determine if they could make an exception for me being under 25. I responded saying I wanted a place near the airport to conveniently catch my flight. (Why else would I be booking at “the great airport place”?!) They asked me to send my flight itinerary via email or a WhatsApp number to see if they could make an exception for me. I don’t feel comfortable sending my personal flight details, especially on a different platform than booking… sounds sketchy to me! I tried to get a refund and they denied the request. I had to cancel and was charged full price! I feel scammed and deceived. I’m extremely disappointed with my experience booking with this company! I wish I had looked at more reviews before booking… I urge you to find another place to stay!!

Convenient location if needing to stay reasonably close to the airport. Easy access to the house and room by codes emailed from the host. Comfortable bed and spacious room. Water pressure in the shower was low and intermittently cut off entirely

Clean, equipped with everything you need for a short stay and everything worked. However, it was noisy, at least the room faced towards the busy street. You could hear every single car through the closed window, someone's car alarm sounded in the middle of the night. Next time the house undergoes a refurbishment they ought to put another layer of windows at this room.

I realized after booking, from the email that they said check in ended at 10 pm and there was no service desk there. There was no way for us to make it by 10 pm, so I tried to cancel and realized I couldn’t. I reached out to Expedia for help and they assured me someone would stay at the desk so we could check in, but the email specifically said there was no desk. The conflicting information and my concern that we would end up with no place to stay led to me asking Expedia to help me cancel it. They did not cancel it, I ended up marked as a no show and obviously did not get a refund. Don’t stay here if you are trying to get a room near the airport. Find a place near Paddington Station and then just catch the express train to Heathrow.

住所が違う。 メールが来て、それに回答しないと泊まる宿がわからない、入れない。 心優しい人が助けてくれてなんとか入れたが、アクセスも悪く、おすすめはしない。 シャワールームも水浸しになる。

Very clean, but being it's August, the windows are open and the airport noise was loud.

This is a house with hostel style rooms. No reception or anyone to call. Each room has a lock. Didn’t feel safe as a solo traveller. But it was cheap and inside the rooms were small but ok for overnight before early flight.

Few minor repair at properties