InTown Suites Extended Stay Chesapeake VA - Greenbrier Road

Didn't have breakfast Internet is terrible

The location clean. Staff friendly, no people hanging out around the building store within walking distance. Area is clean

The price 467 is highe . From. What the booking agent gave me..I budget the price she gave me Ober the phone when I got to the property it was higher cause me to go over my budget. Disappointed

Location

The water was off for like 7 hours. It was not as quiet as I thought . Light in bathroom stopped working.

There's no breakfasts

I liked the properties proximity to where I needed to go.

1. FALSE ADVERTISEMENT. That hotel was a mess!! I stayed for 5 weeks for a work project in the area during which it advertised housekeeping. There was no housekeeping ever, they said it was suspended due to lack of cleaners. the room was dirty when I took it over, the toilet tank was faulty so it didn’t work most of the time. The water pump went out and we had no water nor laundry facilities for days. The laundry facility had most of its dryers out of order. There were roaches that appeared, a clothes drawer that did not close. Just a poorly maintained hotel.

All was well

Nothing

The “manager” is an absolute nightmare! Do not go here. I made a 2 week reservation for what was going to be at least a 3 month stay. We arrived with my mother-in-laws following us in their Yukon with all our stuff as we only have a Jeep. This was at the advertised 3:00pm check-in time. She rudely told us it would be 10 minutes for housekeeping to finish the room. We waited outside. Upon completion of said 10 minutes we went back in to harshly be told it would be an additional hour since she forgot a woman was there before us. I tried to politely explain we had people with us that had all our stuff in their car that couldn’t stay that long and she went off on us. When my husband kindly asked her not to speak to us that way she told us she wasn’t taking our reservation. Then and trying to find a last minute place to live wasn’t bad enough after that horrifying experience, she had the audacity to charge my card for one night’s stay too! If you read the reviews for this location, this manager is a living nightmare!! Avoid at all costs!!!