Lia Apartment

BED BUGS! This place is terrible. Me and my partner were traveling Italy and we were excited to stay here because of the proximity to the train station, there is no front desk at one location, they have two locations and it is difficult to check in and communicate with the hosts. We stayed for 2 nights and the 3rd morning we woke up to bug bites and bed bugs in our bed. We packed and left in a hurry, I told the staff and her response was to ask for the keys and to say we would not going to receive a refund from them and that they have new people coming. They were very rude and did not offer a new accommodation or any help paying for the laundry that we had to do. It is very difficult to get around La Spezia and we walked quite a distance to a laundromat. I would not suggest this place to my worst enemy, even without the bed bugs there is only one shared bathroom with very loud doors and a hike up and down to anywhere you would want to go. Do not stay here

First of all, staff was great from begining with warm welcome to resolving issues with too noisy next door tourists. Location is just next to train station, easy to find it.

I feel very comfortable here

Hello, Lia Apartment. Overall we had a pleasant stay. The room was cleaned each day and it was very good connected to the train station in La Spezia. One point to mention was the check-in. As we already mentioned we booked a train to arrive at 19:20 in your Hostal, due to some unknowns reasons the train had a delay and we couldn’t be there at time (before 8pm) so we were charged 55 euros including the city tax which we still don’t know what it was for, at the end the code you give us worked perfectly. The check in conditions weren’t what we expected, and we thought you are going to be more comprehensive. As mentioned before, overall the stay was very pleasant! Ciao!

The location was great and the room was comfortable.

The check in process was hectic and I couldn't find the office because the host wasn't there at first. The door to the apartment (which I was not given a key to) got locked my first night and I had to ring the doorbell and disturb the other residents in order to get back in. For these reasons, I wasn't fully satisfied with the administrative aspects of my stay.

check in experience is terrible. I would like to drop off my bag and take the room key around noon. I contacted the owner and was told I have to pay €20. I went to Monterosso directly and paid €1/hr(maximum is €5/day). I went to the property at 2pm and was told check in time is 3pm and need to go to a different location to do the paperwork. The walking is up&down with a lot of steps. By the time I set my luggage in my room, it’s already past 4pm. The next day when I returned to my room at evening, a couple were trying to open my door. It turns out that they were given the wrong room number. They told me that they sent about 2 hours trying to find this place and get inside. It was raining hard, they were

The landlord is very friendly.Clean and pretty house.

The garden was closed and it was not mentioned . Another thing is a micro oven is needed as there is no kitchen , at least I needed something for warming my food