OYO Plymouth Central Hotel

The hotel is undergoing work in that air conditioning is being put in which is vital - in fact in the hot weather the hotel is unbearable without it - there are no windows that open in any room and all the staff have to offer is a desk fan which is not much use as the rooms themselves are lovely and very roomy so need something more powerful There is a complimentary breakfast which is a positive A big negative however is I was advised the front door is locked at 11pm and entry only to guests with key card however we returned well past midnight to find the front door open no one visible and just walked in I was very disappointed especially as I had to find alternative place to sleep that night as due the heat it was impossible to stay When I advised staff I was told we know but we can't do anything - they did locate a second fan but this still made little effect

The hotel is in an unappealing part of the city. The entrance feels like a hostel. A twin room cost me just shy of £100 for the night, for which I got a dark and stuffy room with a high, thin, un-openable window at one end. The room itself was fine, but absolutely sweltering due to the lack of windows and only one fan. There is no air conditioning, as it was apparently in the process of being installed throughout the hotel, which meant all the ceilings had holes in and there was construction equipment in most of the corridors. The breakfast was severely lacking - poor quality coffee, a small selection of cereals, empty containers of what I assume had been juices, and toast. Theoretically we could also have 'requested' a bacon sandwich, but I saw no evidence of them. The hotel is also a seemingly endless maze of identical corridors, like something from a jump-scare video game. Overall, I would value my night here at about £30.

The young staff were incredibly helpful and friendly and sorted out with ease our many problems on the day. The location for the centre of Plymouth was ideal.

OYO messed up our booking. Even though we had a room booked with them for months when we turned up it wasnt available. They told us they had overbooked by 50 rooms! Luckily they had one room left due to a cancellation so we paid for the room again (you have subsequently refunded us). The rooms do not have windows that open and it was very hot so they got us a fan.

Location is the only quality of this hotel. Room was perfectly clean, everything in the room was new.

In my room there was no window! In the description of the room on booking.com it was stated that in some rooms window could not be open. But it wasn't mentioned that some rooms are without window. Except darkness, ventilation was poor, only in bathroom. Breakfast room was air-conditioned, but in the room was difficult to breath. Hotels which offer room without window clearly state this and the price of such a room is always lower. Breakfast was complimentary, in specification of the room breakfast was not included. However, it was poor.

nothing

no air conditioning, didn’t care when questioned about it .. had to sleep with door open all night because of the heat, noisy trampy people smoking inside the building. single need were half the size of an actual single bed. shocking place 🤢 🤢