Burntwood Court Hotel

The hotel was modern and clean, we had a wedding and they put on a fantastic day.

The room was very nice and big but lacking in lights, no roof lights only beside lamps and a table lamp, you could do with a light over the mirror to get ready

Location was fabulous. The staff was brilliant but the room wasn’t like it was advertised, for the money you paid I was expecting a little bit more. You had to move the kettle to a different location to boil. It could do with air conditioning when the weather is warm or hot as being in the bungalow part the window is the only ventilation and it opens fully and at night you are wery to leave it open.

As above The towels were not even put on the radiator correctly and there was no welcome book and no safety measures etc etc. For this price I have been to hotels and had breakfast included and the facilities much better. Also no mention when you book in regarding WiFi and no code given.

Attended a wedding the service was excellent very pleasant staff and welcoming, had a great experience and will definitely recommend

Not alot ,venue to spread out.

Rooms cold ,bathroom van made it extremely cold. Walls paper thin could hear people talking. Doors slamming all night ,couldn't wait to get home hence checked out at 8.00 am in morning.

The location and lovely views.

I asked for two rooms next to each other, we were put at opposite ends of a corridor. The booking said the rooms had air conditioning - they did not. Because we had booked through Booking.com were were told that it would cost an extra £20 per person per night to use the spa when all we want to do was just swim for about an hour. This would have added another £160 to our total bill for 4 of us just for a swim. Food was nothing special and portions were huge. More quality less quantity would have been better considering the price was just as expensive as where we live down South.

Very clean and comfortable

No handrail in bathroom to help older clients get in and out of bath