Círculo Mexicano, a Member of Design Hotels

Loved the hotel, staff and amazing location. Just be aware the hotel is across the street from an historic cathedral that is closed to taxis/ubers so you need to walk a couple of blocks to get picked up or dropped off. But the location is totally worth it!

This hotel was probably one of the nicest hotels I've had the pleasure of staying at. Incredible facilities, cleanliness, and the staff were so kind and helpful. The surrounding area was not my favourite as there were lots of people and many big box shops vs. smaller local boutiques. Despite this, it was worth it to see the historic area and buildings that are famous to Mexico City. The building design and the room with all of the finishings were stunning and minimal but especially comfortable, providing an oasis in the middle of a fairly busy district. I would stay here again in a heartbeat!

Jug of water left in the room for consumption was poisoned/contaminated with what I can only assume to be a floor cleaner liquid or room odoriser oil. Only noticed once I downed a glass of it, which caused nausea and stomach problems at 10pm before our long haul return flight at 8am the next day. When contacted, lady at reception couldn’t care less, offered no apology or remedy. And when called numerous times to ask for clean water, she simply ignored (in fact she was playing on her phone while the phone was ringing as seen by my partner). Clean hotel and nice views of cathedral, but awful and appalling service from staff, plus intentional contamination of water in the room.

The design is very cool and thoughtful. We had superior larger rooms in overlooking the square, which were very good size.

Quite a few things: - water in the pool is ice cold. It is not intended for people to swim, but rather to get in and out when it is hot - breakfast included are a complete disaster: super limited offer and namely says “1 piece of bread”. There are no European options like avocado toast or similar (no French toast or pancakes, you can forget about it). Most people took poached eggs, black coffee (cappuccino not included), and pay additional for avocado (in Mexico…). The restaurant staff is super slow, brings wrong staff and doesn’t speak English. Takes ages to have a simple breakfast. Salt is not on the table and they have to fetch it, usually takes 5 minutes. Basically, you end up paying for it to get anything “extra” normal. - water in the rooms is limited to 1 carafe. They don’t have more carafes in the hotel is you ask for it. - bathroom on the ground floor is not for customers, but for staff only. So if you are waiting for a taxi, please go upstairs to use wc. - no coffee/tea, sleepers, bathrobes or similar in the rooms - reception female staff is not very fast and not particularly welcoming. Very factual, and slow with any requests. These are just a few to name. Since this hotel has been in a few city guides and designer magazines like Cabana, it turned out very disappointing

Breakfast was pretty bad. Very small dining room and we had to wait for a table. Eventually we got one and only 1 lady was in charge of serving everybody. So the toasts can as deserts since I was long finished with my eggs. Very bad organisation. The next days, we had breakfast elsewhere even though breakfast was prepaid.

Food service was super bad. We had a drink on the roof top and it took 40 minutes to get a guacamole! Same problem as the breakfast mentioned above. For this level of prices, please hire a few more people.

Beautiful design hotel. The rooftop and pool are amazing. Breakfast on the rooftop everyday was such a treat

Hardly anything. But I would say choose your room carefully. Our beautiful private patio did share an internal courtyard space which you could hear a lot of noise from other guests at all times of the day. I personally would prefer more quiet.

Beautiful boutique hotel right by the zocalo and cathedral and close by many museums.

This is a lovely hotel with a stunning rooftop. On the rooftop there is a cold water pool which is wonderfully refreshing, a restaurant-bar, and gorgeous views of the historic centre. The room was really nicely decorated with brushed concrete and pastel cream colors. The windows of this room give onto an internal courtyard - not a big deal… for privacy you can close them. Minor suggestions: a little more little in the bathroom (mirror) and a dimmed light at the foot of the platform on which rests the bed (because it’s quite dangerous to navigate that in the dark)