Pilgrim's Lookout Whitstable Holiday Home!

Location

Everything! Hallway up to property smelled and looks like had damp issues. Apartment looked ok at first but was very tired and actually everything worn out when you take a closer look. No plug near the mirror in bedroom. Second bedroom tiny not fit for two single beds, should be bunk bed so more room. Stall in double bedroom has stains on. Ironing board in bits all just chucked behind wardrobe. Sofa looks like about to collapse. Tv remote doesn’t work unless up close to tv. Sink in bathroom blocked. Flat smelled like sewer when you first go in. Company take damage deposit but flat is damaged so don’t know why it isn’t fixed when whoever damaged it!

Great location close to the sea, the harbour and the town centre. Plenty of free parking available in near by streets, and public car park across the road for unloading on arrival and loading on departure is cheap. If you're lucky you might even get free street parking in front of the apartment

Communal corridor and stairs grubby, smell of drains in kitchen and bathroom, fridge a but cheesy. Generally not clean. Requested an iron and ironing board before I arrived. The ironing board provided was a child sized table top model, with an insecure cover - I had to put a towel on it to use it. Also, the only table on which to put the ironing board was no where near the power socket, so I had to move the table (the one you see romantically laid in the window of the publicity photos) so the power cable for the iron would reach. I asked for a proper free standing ironing board, and was promised that somebody would look into it. Nothing happened. Remote control for TV didn't work. I asked for replacement, but nothing happened

Location fabulous

Entrance hall to property filthy. Dust in bathroom and kitchen shelves. Ironing board was child size with shredded cover. Drawer in small room had someone's clothes in it. Wall hanger in small room broken. Would not recommend

Location was very good. Within a 5 minute walk from the harbour markets and the sea front. The beds were comfy and the flat itself was all we needed.

After a day out my 4 year old wanted to watch a dvd but the dvd player that was out on display with the tv didn't work and we quickly realised the TV remote was broken too. However this was easily manageable as there were buttons on the TV to change the hdmi chanel and we were able to connect to the chrome cast from our phones to watch netflix. - for future guests I would just suggest putting away the dvd player and getting a new remote. It wasn't a big deal though.

the flat location is fantastic! host has kindly left all necessary 'must-have' for the start of the holiday: coffee. tea, sugar, salt - very pleased. Also most of cutleries are available. Tip: take the wine bottle opener :). Though there is a lovely wine bar right in the basement of the building

We had to pay the deposit on the property 7 days in advance without even seeing the property. Amount is quite significant.

Good location - near all local amenities! and within walking distance.

There were 2 key boxes on the door - perhaps specific instructions would be really helpful. There was no corkscrew in the kitchen Would be nice to supply toilet tissue - even one roll! TV didnt work - had to unplug and plug - perhaps it would be a good idea to check that TV works before guests arrive?

The location was perfect, close to the beach town and a family member’s home. The beds were comfortable and the bedding/towels were spotless and smelled fresh. The rooms of the apartment were clean and it was easy to get in and out. The WiFi was good, heating was easy to control and shower was powerful and hot. It was well equipped.

A parking space would have been great but we managed to offload and load car using the car park opposite. The communal area had dirty carpet with a damaged bit and from the communal front door to the flat door was generally scruffy and dirty looking which was a shame because the apartment was lovely. There was also a strong smell of a dodgy substance at the bottom of the stairs. We think the trap under the bathroom sink needs clearing because the water took too long to drain away and when it did it smelled afterwards. There was a 2 seater sofa and an armchair and a table with 4 chairs to eat at but could have done with 2 x 2 seater sofas as one of us had to watch tv sitting on a kitchen style chair while the others were far more comfortable. These are just observations, we enjoyed our time and the flat was lovely.

Good Location

Damp , see photo below. Owner tried to pin it on us , leak to shop below.

I liked the apartment, its easy-to-use wifi and TV

There is a property across the road with the same number and a key box, with the road name on the fence nearby! Only a neighbour watering her garden alerted us that the place we wanted was on the other side of the road. This is worth a warning or clearer directions, maybe stating that the door is next to a shop (can't remember its name). This caused some temporary panic!