Host & Stay - Osborne House

The house was amazing, bedrooms were a good size and comfortable. The location was great with just a short walk to Whitby centre. Check in was easy and the host contacted us promptly to answer questions we had

Nothing

Lots of space, location good

No parking. Really difficult to find available parking. Without car close by long way to get bags etc in to the property

Good location. Great family bathroom Comfortable double beds Good value

There are not enough glasses for 8. Only 4 of every type of glass. Which does give you lots of glasses but only 4 wine/ champagne water, etc. ( small niggle)

Very comfortable and clean, in a good location.

Good location Very bright and airy Very comfortable

WiFi didn’t work very poor signal No dishcloths Non refundable breakage deposit

Nice spacious comfortable. Everything we needed

Heating wasn’t easy to work. Couldn’t get any of the 3 tvs to work n the sky remote was not there

Very clean and tidy

Location was really good Bedrooms are spacious and comfortable

The first issue is the £350 safety deposit which doesnt get mentioned until you book. They then offer to remove the deposit if you give an extra £35. This is unclear at best and lots of people will feel forced in to giving up a further £35 as they cant afford for another £350 to leave their account temporarily. In terms of the property itself, it desperately needs a deep clean and freshening up. The walls are marked, things like blinds etx are really dirty. There is water damage and marks over the walls and ceilings that hasnt been addressed. The wifi doesn't work. The sofas and seating area is really worn out.