Host & Stay - Osborne House

Everything we needed for our visit was provided. The accommodation was clean, well maintained with modern decor. Very generous bath in good sized main bathroom and a powerful shower .Four areas to chill out , in the back yard , in the living room , in the dining room and on a bench in front of the property catered for all weather conditions.

No parking associated with the property but although there is on street parking directly opposite the spaces are quickly filled. Didn't really affect our stay though as the party had visited to walk and cycle so once parked up it was no problem for our stay.

Great location and house, second to none but.... be aware that the booking company "host and stay" would not give us access to the keys until I paid 25 quid for an insurance policy I did not need. Verges on a scam so read the small print. House also had cheap and broken chairs just left in the divining room and a broken oven door that was not fixed, despite the fact the company told us not to use it; great for self catering. Great house, shocking management

See above

Very tidy and comfortable

Kitchen items weren’t great but manageable

We have stayed here before but this time the property needed work as did the facilities, location was about the only bonus

Place had not been cleaned thoroughly, Stains on table in living room, coasters were also dirty, forks in kitchen bent at the lightest pressure, not enough pans to cook a decent sized breakfast, leak from 2nd floor shower through roof in kitchen caused a flood over work tops and into cupboards. Upstairs' toilet seat adrift and light in bedroom to left not working

Clean,tidy and accommodating.

The fridge freezer packed up,water leaked,causing some concern. Equally the toilet roll provided was very poor quality.

Location was great

Not enough seats in lounge & some kitchen equipment missing eg grill pan & small sharp knives Not enough tumbler glasses.

It was within walking distance to Whitby town centre.

The property was a bit rough round the edges a few things needed fixing. Could do with door mats and bins in the rooms. We had a problem with the shower the plumber came out asap but couldn’t fix it. We were 6 adults using 1 little shower which wasn’t ideal.