Hotel Panamera

Everyone was so accommodating and the service was perfect! Thank you to the staff!!! Would definitely recommend for any Tulum trip

The service was top notch!! I loved how accommodating they were, the food and drinks were so good, the area was safe and fun to walk around or visit a Cenote. Loved that it was a smaller hotel and not packed with a million people. The 2 pools were beautiful, but laying on the loungers at the beach with constant food and drink service was perfection.

Lovely hotel with a GREAT location.

Great job. Great service and hotel is beautiful! Great location to get to other amazing restaurants!

Had a lovely time at Hotel Panamera this May. Needed an escape after a brutal NYC winter and booked a last minute trip to visit this hotel and it was exactly what was needed to get through the remaining winter. From the moment we arrived, we were met with fabulous hospitality. We enjoyed the service so much that we only left for dinner 2 of the nights and otherwise stayed on the property grounds. Highly recommend including breakfast with your stay- and Luis, Armando, Pedro and Francisco were our absolute favorite servers in the morning. They let us enjoy our coffee, juice, and fruit while doing crossword puzzles and reading and then order our main dish whenever we wanted- so accommodating!!! The hotel also runs some really great deals for happy hour- a rotating cocktail at a 3 for 2 special. Alberto, Armando, Alexis, Erick and David were so great at the beach and poolside service they offered. Always present, but never pushy. The grounds are fabulous- two pools, a massive beach spread, a beach bar, and a rooftop bar. The programming they put on also makes it so you never need to leave the property. It seems like the owner took some inspiration to the ever-fabulous Soho Beach House (a high compliment). It was also never loud which I deeply appreciated- it was a relaxing trip. Housekeeping is also on it, and the rooms were gorgeous. I really appreciated the small touch of a proper turn down service at night. The meals were fabulous. The grounds were gorgeous. The service and hospitality is what would bring me back to Tulum and I would only consider staying at Hotel Panamera. A gem.

Very nice hotel at the beach. Excellent service- at the beach -& Rooftop bar with awesome sunsets. The front desk staff, Angie, Hector & Zazil were very helpful and gave us a lot of nice tips :-)

We had a fantastic stay in Panamera Suits! The service was a top notch: everyone at the hotel was so helpful, welcoming and pleasant. Our hostess Za was so sweet and helpful, constantly giving us advice of where to go and what to do. Our waiters Luciano and Juan were so attentive to us as well. We really felt so special! Hotel had everything we needed for relaxing stay: the restaurant food was wonderful, the rooftop party was fun, beach service was great! And it's super safe and yet quiet, away from the busy strip. Also, cenotes are in a short 5-minute bike ride. Bikes are also available on premises for free. When you wake up – first thing you hear are the waves, which does set the mood for a nice day! So thankful to the staff for all the work they put in to make out stay so pleasant and special!

Panamera was fantastic, the service, the vibe, the food, it was all great. Luciano was our server and he was top notch!

La habitación esta linda, limpia, buen tamaño.

Creo que la atención es básica, y los cuartos no están preparados para la ropa de los viajeros, no tienen ni placards, ni siquiera un lugar como donde acomodar la ropa, creo que es un déficit muy importante. Luego no tiene caja de seguridad por ejemplo.