Surety Hotel, Autograph Collection

Nice hotel. Staff was pleasant and helpful. Room amenities did not include coffee in room. But they had cash bar for alcohol and snacks. Shower was average but dangerously slick. Biggest complaint is that Valet parking is $45 plus taxes! That is rate for high end large city accommodations.

Great experience. Nice restaurant. Conner in the Mulberry Restaurant was extremely pleasant!

We had breakfast every morning with Connor serving us, he was fantastic and the food was delicious!

The staff were so kind and helpful. We had our dog and they made recommendations where we could go out to eat with as well as parks.

Everything! It’s our second stay and we really enjoy the facility, it’s great for our dogs, the staff is wonderful and the restaurant is amazing!

The location is in a rough neighborhood and there was an incident right in front of the hotel when we arrived that made us uncomfortable. Also, they don’t have coffee in the room and the coffee station didn’t open until 6am and we needed to get on the road.

Adorable little boutique hotel with outstanding service, a wonderful restaurant, and a great value. Johnathan at the front desk was both professional and extremely friendly.

It was the early hours of the morning when I arrived at the Surety Hotel in Des Moines on a snowy February night. My flights from San Francisco had been delayed, but I managed to catch an early connection—although it, too, was delayed in Denver. After renting a car from airport, I barely made it to the Surety Hotel. To my surprise, at 1:30 a.m. the front desk staff were awake and cheerful. I was promptly given my room, and even though the hotel’s restaurants had long closed for the night, the staff gave me helpful advice on how to order food through Uber Eats, along with some good recommendations. That was a great help at the time. The room was a good size and comfortable, with windows facing the road, offering a nice view as the snow continued to pile up outside. My Uber Eats order arrived quickly, and the room featured a well-stocked mini-bar with a decent selection of alcoholic and non-alcoholic drinks, as well as a good array of snacks—a welcome luxury at the time. I couldn’t help but notice the beautiful French Nouveau and Beaux-Arts style features throughout the hotel, including mosaic tiles, vault doors, a grand staircase, and more. The rooms themselves incorporated more modern styles, and the amenities were of high quality. I chose a room rate that included breakfast, which was served at the Mulberry Street Tavern—the hotel’s downstairs restaurant. I enjoyed an Americano coffee with avocado toast, which was sumptuous. For dinner, I had a delicious rib eye pappardelle there in the evening. The gym was spacious and equipped with modern equipment. The only thing I found expensive was the valet parking, which was $40 net per day—a bit pricey for the Midwest, in my opinion. Otherwise, my three-night stay was very pleasant and enjoyable. It is a fitting addition to the autograph collection.

We love coming here after a show. Fantastic late night menus. Connor is one of our favorite bartenders. Always has great menu recommendations and conversation. Highly recommended.