Surety Hotel, Autograph Collection

Perfectly appointed hotel! Comfortable and spacious rooms. Greeted warmly by Brooklyn and Jonathan who went above and beyond to honor my mom’s birthday. Gorgeous bar and sitting area with pool table! We thoroughly enjoyed are short trip to Des Moines- a friendly community

Nora is the sweetest, brightest soul, I didn’t try the coffee but it’s the best coffee in all of Des Moines just take my word on it. And the whole lounge area - soooooo pretty!!!! Best hang out spot, and place to work/study.

Emily and Brooklyn helped make our time at the Surety absolutely amazing! Effective and efficient communication from the start, very kind and helpful the day of and so pleasant to talk to and work with during our time there! Such a beautiful hotel and accommodations with top-tier staff!

This is not my first review of The Surety, but having stayed here frequently for the past 3+ years, we continue to be beyond impressed with the overall consistency and exceptional service that we receive from every team member. Notable mentions this time to the entire Front Desk team, per always, Nora at the morning coffee shop kiosk and Connor at Mulberry Street Tavern!

Stayed here during a long weekend trip to Des Moines. We had a corner room that faced the courthouse and had a beautiful view every morning. The room was spacious, clean, and very comfortable. There were times during the trip that we didn't want to leave the room and elected to relax over the afternoon. The restaurant had incredible food and the peanut butter pie for desert was the perfect way to end the meal. There was also a coffee bar in the lobby. The service was excellent and the pastries for breakfast were fresh and paired well with the latte. Definitely planning to come back when it's warmer!

The food was AMAZING! The lobby and restaurant are beautiful but beyond cold in the winter due to the front door opening. Our room was really beautiful but no luggage rack to set a suitcase on, only one chair and no hot water in the shower. Valet was perfect, towels were soft and again the food dessert and drinks were AMAZING.

This hotel is amazing. It was an old insurance company building that was repurposed. Beautiful lobby rooms etc. Total comfort. Great location in downtown Des Moines.