Hotel Revel

The room was BEAUTIFUL?! probably one of the nicest rooms ive stayed in! walls were a little thin and neighbors did NOT obey the 10pm excessive noise restraint but besides that it was wonderful

Excellent and private

If I could give Hotel Revel zero stars I would. The website touts the hotel as a luxury location. It’s a disappointing hostel at best. The amenities listed on the website were nonexistent. We had no mini fridge, blow dryer, steamer or bath robes. These are the things Hotel Revel lists on their own website as expected. We arrived and realized there was no mini fridge (after purchasing perishable grocery items) we contacted Shelton, the hotel manager. His solution was to move us to a room on a different floor where we could share a community refrigerator with strangers. We looked at the “lounge” which was merely a community kitchen, which contained leftover food from other guests and open sauce pots with cooked food. We declined the offer to switch to an identical room on a different floor. That evening after showering, we realized there was no blow dryer of steamer. Again, I called Shelton for assistance. He stated that our room didn’t have the promised amenities, but he’d bring them at 8pm. I asked for compensation for the frustrating experience and he had the audacity to offer $20. I declined his offensive offer and asked for a $100 compensation. He agreed, but never sent the refund. He also never brought the promised blow dryer and steamer. He bold faced lied to us. The housekeeper only came on one night, so we only received new towels once and had to go purchase our own toilet paper. This hotel is a scam.

Love the windows!

Check in was terrible. They use an app for everything, which is significantly less efficient than traditional check in. App smart key wasn’t activated at check in time, so we couldn’t even enter the building to get to the front desk. Some other guest finally let us in so we could check in at the desk. Guest said they’ve never seen a single hotel employee. Not a soul in site - pretty weird. Restaurant/bar is permanently closed. We called the listed phone number and it took about 10 mins to sort out our problem and get the proper “smart key” on the app. Room was kinda cool with the big windows. Bed was comfy. Shower body wash was empty - only had a single tiny bar of soap for showering and washing hands. Parking costs extra. Overall it was a huge, unnecessary pain in the butt. Would 100% never stay again.

Super clean. It is a little noisy in that area but I was aware as I have stayed her before.

The area around the hotel is pleasant enough. There are some restaurants nearby but the road outside is busy and a bit noisy. The hotel furnishings are clean and minimal - lots of concrete and metal - so there is a lot of noise that travels from room to room and from outside. The check in process required and app and we used that to unlock the doors to the hotel and room. I wasn't expecting anyone there at check in but someone was on site, and he was very helpful and friendly. The bed was quite comfortable, but we could have used more towels.

The room had a beautiful industrial luxe vibe, which I really appreciated! Unfortunately, there were several drawbacks. There was no microwave, the in-room coffee machine was missing, and the fridge didn’t work. What really made the stay feel off was the atmosphere throughout the hotel. When I went up to the fourth floor where the patio and kitchen are, all the lights were off—and the same was true for the patio/bar area downstairs. With no staff presence and so many common areas in the dark, it gave the impression that the hotel was partially closed. It made the space feel uninviting and even a bit unsafe, which was disappointing given the excellent views and prime location that deserve to be highlighted, not hidden. Access to the building was very easy, which I appreciated, but the overall vibe left something to be desired. Most disappointing of all: I had filtered my search to only show places that included breakfast, so I was genuinely surprised to learn this hotel didn’t offer any—especially at this price point. I had to order Uber Eats for breakfast, which worked out fine, but it was an unexpected extra expense. That said, if these issues were addressed, I would 100% stay here again. I'm in Dallas often, and this place has great potential.

Property was modern, cute & quiet. It was great for walking to restaurants, bars, and has cvs next door, The concierge was just lovely. Shelton was accommodating, personable & so warm and helpful. We would definitely come back!

Super low water pressure, couldn't check in until 4pm, and the a/c was on overdrive despite putting it up to almost 80 degrees, room was freezing cold and traffic and noise outside was so loud