Hotel Alfa

This hotel is a rip off. The hotel is engaging in fraud. I did not receive the particulars on the hotel, before I booked it on booking.com. The desk closed at 10:00. My train didn't arrive in Frankfort area until 10:59 and was actually a few minutes late so it was a little after 11:00. 2 days prior to my arrival I contacted the hotel by phone after I found that the hotel front desk closed at 10:00 p.m. I sent an email through booking.com email confirmation platform. The gentleman that answered the phone each time told me that he would send me an email to tell me how to get into the hotel after hours. The next day, I called the business two more times to get the information regarding after hours entry which they said they would provide. They had my correct email address, I can prove that. I sent an email through booking.com. I can prove that as well, they did not respond to that email. He had my email address through booking.com info/confirmation. I never received the information. I had to get another hotel and lost the money I paid to book a room at the hotel Alpha.

The hotel is using fraudulent business practices. See entry below.

The room was ok.

It was extremely dirty and loud!!!

Dirty and shabby. Would not recommend to anyone.

The TV was attached to the wall with a fork. Everything was frayed and broken.

Great location (bus stop right outside the hotel). Bed was really comfortable. The lady who looked after the hotel was very pleasant.

Nothing.

The parking area

The accessibility to the parking in the rear

In the bathroom were Russia beetles, horrible. Reception wasn't occupeid web must Wait 1 And half hour then je came. Hotel i still open, the Dior Is out od key locker I recomend other hotel.

Contrary to fire regulations the ceiling fire alarm had been removed from the ceiling and place in a drawer with battery removed. Telling a hotel receptionist who showed me the room, just shrugged his shoulders and left.