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8.2 / 10 Guest Rating

Sole Suites

1ra Avenida Norte, Entre Calle 12 y 14, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Sole Suites - main view

About the Property

Recreational Amenities and More - Enjoy the outdoor pool and complimentary bicycle rentals. The hotel's 24-hour front desk, safe deposit box, and convenient self-parking add to the ease of your stay.

Cozy Accommodations - Relax in one of the 20 air-conditioned rooms with kitchenettes, Smart TVs, and complimentary Wi-Fi. The rooms are designed with your comfort in mind, featuring separate sitting areas and housekeeping services.

Prime Location - Situated in the heart of Playa del Carmen, just steps away from Quinta Avenida and within minutes from the stunning Playa del Carmen Main Beach, Sole Suites offers a central location perfect for exploring the area's attractions.

Embark on a memorable stay at Sole Suites, where comfort and convenience meet in the vibrant Playa del Carmen.

Facilities & Amenities

Free bicycles on site
Free WiFi
24-hour front desk
Terrace
Designated smoking area
Elevator
Snorkeling nearby
Scuba diving nearby
Safe-deposit box at front desk
Porter/bellhop

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent81 verified reviews
AI Summary

Guests highly rate the spacious room and frequently praise the amazing staff.

Categories

Cleanliness6.7
Service9.1
Location9.2
Room Quality8.1
Amenities7.7
Value for Money8.1
Food and Beverage8.7
Overall Experience8.1

Select topics to read reviews

P
Patrick
Verified booking
family
Standard Room
Stayed in Mar 10, 2025

"Excellent"

8.0

Nice roof but something missing there

Helpful?
H
Harold Daniel
Verified booking
family
Standard Room
Stayed in Mar 5, 2025

"Exceptional"

10.0

Safe to walk around and shop at so many stores ! Dinning fresh fish caught earlier that day or a taco, just steps form Sole Suites! I like to cook my own breakfast so the kitchen was fun to use! With a pharmacy,7/11 and message across from your hotel Nightlife 5 yes five dance clubs with in staggering distance! Couples and singles straits and guy! something for all! Oh fishing, From the front door walk to the left then first turn Right 30 or 40 m to the water take a camera!

Helpful?
J
Jan
Verified booking
family
Standard Room
Stayed in Feb 20, 2025

"Excellent"

8.0

We enjoyed the room! Everything was very clean. Female desk staff not the friendliest. Not sure why the coffee supply was low and no washcloths.

Helpful?
R
Ron
Verified booking
partner
Standard Room
Stayed in Feb 15, 2025

"Excellent"

8.0

We liked that the black curtain in the bedroom provided excellent coverage, making the room great for sleeping. Unfortunately, due to very loud nightclubs in the area, the rooms on the front sleep are impossible to sleep in. Fortunately the back rooms are very quiet, so a move to one of them solved that problem. But then there was no balcony to sit on. The pool and area was very small but well maintained. Umbrellas would have been a very welcome addition, as it gets very hot on the roof.

Helpful?
N
Natalie
Verified booking
partner
Standard Room
Stayed in Feb 13, 2025

"Good"

4.0

Bare bones hotel with no color or character. The pool is about the size of a bathtub and there are no pretty areas to sit and relax. The lighting in the apartment was harsh and there is only overhead lighting. But the worst part of all is the bar nearby that plays extremely loud and extremely awful music from 8pm to 3am every night. We checked out early and found a much more pleasant hotel.

Helpful?
I
idan
Verified booking
friends
Standard Room
Stayed in Jan 27, 2025

"Good"

2.0

The staff were drew they charged me for everything. They also charged me because one towel was dirty I asked the leader if she couldn't clean it she was about to say yes and then the guy from the receptionist told her no with his hands. I also booked a room with three beds and they gave me a room with two beds.

Helpful?
N
Natalie
Verified booking
partner
Standard Room
Stayed in Jan 27, 2025

"Good"

6.0

Location is convenient. However hotel is close to biggest clubs in Playa del Carmen very loud music playing from 11pm to 4am and currently there is construction right next door. Staff was good. Cleanliness was good.

Helpful?
C
Claudia
Verified booking
Standard Room
Stayed in Jan 14, 2025

"Good"

4.0

Not recomended unsecure doors lock broken

Helpful?
N
Nancy
Verified booking
Standard Room
Stayed in Dec 25, 2024

"Excellent"

8.0

Everything about this property from staff, cleanliness, space and location is fabulous, but due to a night club at the end of the street playing LOUD music until 3am EVERY night…yes EvErY night, I wouldn’t stay anywhere on this street again.

Helpful?
A
Alonso
Verified booking
Standard Room
Stayed in Dec 19, 2024

"Good"

6.0

I didnt like that in room 104 the shower of the main roomndidnt work corectly.

Helpful?