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8.2 / 10 Guest Rating

Sole Suites

1ra Avenida Norte, Entre Calle 12 y 14, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Sole Suites - main view

About the Property

Recreational Amenities and More - Enjoy the outdoor pool and complimentary bicycle rentals. The hotel's 24-hour front desk, safe deposit box, and convenient self-parking add to the ease of your stay.

Cozy Accommodations - Relax in one of the 20 air-conditioned rooms with kitchenettes, Smart TVs, and complimentary Wi-Fi. The rooms are designed with your comfort in mind, featuring separate sitting areas and housekeeping services.

Prime Location - Situated in the heart of Playa del Carmen, just steps away from Quinta Avenida and within minutes from the stunning Playa del Carmen Main Beach, Sole Suites offers a central location perfect for exploring the area's attractions.

Embark on a memorable stay at Sole Suites, where comfort and convenience meet in the vibrant Playa del Carmen.

Facilities & Amenities

Free bicycles on site
Free WiFi
24-hour front desk
Terrace
Designated smoking area
Elevator
Snorkeling nearby
Scuba diving nearby
Safe-deposit box at front desk
Porter/bellhop

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent81 verified reviews
AI Summary

Guests highly rate the spacious room and frequently praise the amazing staff.

Categories

Cleanliness6.7
Service9.1
Location9.2
Room Quality8.1
Amenities7.7
Value for Money8.1
Food and Beverage8.7
Overall Experience8.1

Select topics to read reviews

V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 15, 2023

"Mistake "

6.0

Sole Suites is NOT a hotel. It is a building of condos rented out. Because it’s not a hotel none of the amenities one expects from a hotel are available. There is no common area. There is a desk attendant (who, to be honest tried very hard to help) who has no resources. They are there to open the gate and take your payments. If they’re not at the desk—you can’t get in. If you need handicap access, you hope they spot you on the street waiting for them to open the gate to the garage/basement. We were often left standing in the hot street or climbing the steep-no railing stairs in front to yell through the front gate. There are no menus, brochures, activity literature whatsoever. The rooms are huge and modern, but VERY spare in the furnishings. E.g. there are no table lamps, or decor of any type. There are no outside chairs. One loveseat— some stools at the counter. The only light is glaringly bright and from the ceiling. The full kitchen had pots and pans, dishes and cups, very little silverware and No utensils. The air conditioning works well. You have to pay extra for them to clean up your room. Otherwise it does not get cleaned or tidied up. You have to get your own towels and tp if you don’t pay extra for services. They do not supply washcloths. The rooftop pool is small, but adequate. We couldn’t really use the pool though bc there are only 3 lounge chairs, and no umbrella or protection from the sun. At 112° (real feel) in the sun, no umbrella was a problem.

Helpful?
M
Martha
Verified booking
Standard Room
Stayed in Jul 5, 2023

"Exceptional"

10.0

Perfect place

Helpful?
J
Jeremy
Verified booking
family
Standard Room
Stayed in Jun 26, 2023

"Excellent"

8.0

Rooms and space were very large. Staff was great to deal with. Very convenient to restaurants, shops, and the beach. It is in the middle of everything so expect loud music blasting until the early morning hours every day from the nearby clubs. In spite of that we slept well and were comfortable. The only negative thing to say is that the bathrooms do not have air conditioning. The rest of the spaces do but the bathrooms are very very hot.

Helpful?
P
Paule
Verified booking
family
Standard Room
Stayed in May 28, 2023

"Excellent"

8.0

Great location. Very walkable. Near clubs- loud, can ask for a room in the back

Helpful?
R
Robert
Verified booking
Standard Room
Stayed in May 17, 2023

"Nice and Big Units "

10.0

We really enjoyed our stay. Very large and very comfortable place with the kitchen. But it is very close to fifth Avenue and the music is very loud at night. Ask for a room toward the back it’s much quieter.

Helpful?
G
Gary
Verified booking
family
Standard Room
Stayed in Apr 13, 2023

"Exceptional"

10.0

Very clean spacious convienient

Helpful?
P
Peter
Verified booking
partner
Standard Room
Stayed in Mar 11, 2023

"Excellent"

8.0

The employees were excellent and location was great in regards to shops and restaurants and beaches.

Helpful?
D
David
Verified booking
partner
Standard Room
Stayed in Mar 9, 2023

"Exceptional"

10.0

Good location. Clean. Staff was great.

Helpful?
B
Boyan
Verified booking
partner
Standard Room
Stayed in Feb 17, 2023

"Good"

6.0

The places are large and the staff is accomodating, but the noise from the nightclubs outside makes it unbearable... If you have kids or are looking for a quiet time look elsewhere. TRUST ME! The rooftop pool is such a miss, there's a TON of space and they've managed to put the smallest bathtub excuse of a pool. Inside the apartments are very large, however there is an awful smell of humidity, so much so that the couch and the chairs which are made of fabric have absorbed the smell and regardless how low you set the AC the room will still smell. All of that is fine, but the noise... until 3am you will be listening to 5 sounds simultaneously every single night.

Helpful?
L
Linda
Verified booking
partner
Standard Room
Stayed in Feb 16, 2023

"Good"

4.0

Unit layout was great. In the centre of the action and beach but the noise from the clubs was too loud too late

Helpful?