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8.2 / 10 Guest Rating

Sole Suites

1ra Avenida Norte, Entre Calle 12 y 14, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Sole Suites - main view

About the Property

Recreational Amenities and More - Enjoy the outdoor pool and complimentary bicycle rentals. The hotel's 24-hour front desk, safe deposit box, and convenient self-parking add to the ease of your stay.

Cozy Accommodations - Relax in one of the 20 air-conditioned rooms with kitchenettes, Smart TVs, and complimentary Wi-Fi. The rooms are designed with your comfort in mind, featuring separate sitting areas and housekeeping services.

Prime Location - Situated in the heart of Playa del Carmen, just steps away from Quinta Avenida and within minutes from the stunning Playa del Carmen Main Beach, Sole Suites offers a central location perfect for exploring the area's attractions.

Embark on a memorable stay at Sole Suites, where comfort and convenience meet in the vibrant Playa del Carmen.

Facilities & Amenities

Free bicycles on site
Free WiFi
24-hour front desk
Terrace
Designated smoking area
Elevator
Snorkeling nearby
Scuba diving nearby
Safe-deposit box at front desk
Porter/bellhop

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent81 verified reviews
AI Summary

Guests highly rate the spacious room and frequently praise the amazing staff.

Categories

Cleanliness6.7
Service9.1
Location9.2
Room Quality8.1
Amenities7.7
Value for Money8.1
Food and Beverage8.7
Overall Experience8.1

Select topics to read reviews

H
Henry
Verified booking
family
Standard Room
Stayed in Feb 14, 2023

"Exceptional"

10.0

Everything was excellent. There is a bit of noise from the night clubs at night, we didn't mind it though.

Helpful?
J
jeffrey
Verified booking
Standard Room
Stayed in Feb 10, 2023

"Good"

4.0

Nice look to the building from the front. Seems a little junky around the front lobby area. I came to the property at 2:30 and was told I had to wait to check in. I asked if the room was available and it wasn't. I was then told it could be available for 500 pesos which is just robbery for a half and hour, however I was just told it wasn't available anyway. I came back at 3:52 and was told it wasn't yet 3 o'clock. At 3:57 I was called to the desk to check in and that took about 10 minutes. This was perhaps the most unusual check-in I have ever experienced. The room is nice and spacious but there's black mold in the bathroom on the ceiling. Only stayed one night so difficult to know the place well

Helpful?
C
Caroline
Verified booking
partner
Standard Room
Stayed in Feb 3, 2023

"Exceptional"

10.0

Sole suites was amazing, staff very friendly Luis our hotel host was incredible, friendly and always attentive, always smiling and ready to help. The only downside is fifth avenue music from 10am to 3 am very loud. Overall love our vacation

Helpful?
S
Steven
Verified booking
family
Standard Room
Stayed in Feb 1, 2023

"Exceptional"

10.0

This property was in a excellent location. Block off of 5th so as you are right in the mix but close enough to everything. Good massage, great Tattoo artist next door. The music is loud but we really had no issue’s sleeping. Staff was great with anything we needed.

Helpful?
L
Lisa
Verified booking
partner
Standard Room
Stayed in Nov 17, 2022

"Excellent"

8.0

Overall I would recommend but the beds were a bit uncomfortable and there are no outlets in the bathrooms. But the location is great!

Helpful?
S
Sharon
Verified booking
friends
Standard Room
Stayed in Aug 14, 2022

"Exceptional"

10.0

Small property, it was quiet and we felt very safe (gated entry way). The staff was friendly and greeted us each day, always willing to help. Excellent room for 3 people with the bedroom and sleeper sofa in the living room. Nice to have the kitchen with a fridge & coffee pot. Rooftop pool is small, the view is amazing. Excellent location to walk to the beach or 5th avenue.

Helpful?
A
Alexis
Verified booking
family
Standard Room
Stayed in Aug 2, 2022

"Excellent"

8.0

Great Staff and location is convenient to access the beach and the pedestrian areas. it is however very close to the "clubs" and it is loud most night until 2-3 am. the room are well isolated but fair warning :)

Helpful?
J
James
Verified booking
family
Standard Room
Stayed in Jul 14, 2022

"Excellent"

8.0

Great property and great customer service attendants, especially Luis and Oscar. Unless club music bothers you—club is down the block from 9 pm until 3 am—it’s a great stay. The rooms are spacious and full kitchen.

Helpful?
O
Omar
Verified booking
family
Standard Room
Stayed in Jun 30, 2022

"Exceptional"

10.0

Nice place to stay, would book again...

Helpful?
K
Karen
Verified booking
family
Standard Room
Stayed in Jun 24, 2022

"Excellent"

8.0

Staff were friendly, always available to help. Location was close to everything. The apartments could use a few more items, like oven mitts, a flipper, serving bowls, more than one coffee mug. Overall the apartments were great, and I would stay again.

Helpful?