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9 / 10 Guest Rating

Canopy By Hilton Memphis Downtown

164 Union Avenue, Memphis, us

Canopy By Hilton Memphis Downtown - main view

About the Property

Modern Accommodation in the Heart of Memphis Downtown

Luxurious Amenities
Canopy By Hilton Memphis Downtown offers a range of luxurious amenities to make your stay unforgettable. From the convenience of a fitness centre and private parking to indulging in delicious meals at the on-site restaurant and bar, we have everything to cater to your needs.

Exceptional Service
Our 4-star hotel prides itself on providing exceptional service to our guests. With free WiFi, room service, and a 24-hour front desk, we ensure that you have a seamless and enjoyable experience throughout your stay.

Prime Location
Situated just steps away from popular attractions such as AutoZone Park and Orpheum Theater, our hotel is the perfect choice for travelers looking to explore the vibrant city of Memphis. Book your stay at Canopy By Hilton Memphis Downtown and immerse yourself in the rich culture and history this city has to offer.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
1/3

Deluxe King Room

The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Deluxe King Room with Seating Area

Non-refundable
Room Only
20% OFF$252.91

$202.33

Includes taxes & fees

Deluxe King Room with Seating Area

Non-refundable
Breakfast Included
20% OFF$287.94

$230.35

Includes taxes & fees
King Room with Mobility Accessible Tub - Photo 1
King Room with Mobility Accessible Tub - Photo 2
1/2

King Room with Mobility Accessible Tub

The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

King Room With Mobility Accessible Bathtub

Non-refundable
Room Only
20% OFF$238.55

$190.84

Includes taxes & fees

King Room With Mobility Accessible Bathtub

Non-refundable
Breakfast Included
20% OFF$274.64

$219.71

Includes taxes & fees
King Room - Hearing Access - Photo 1
King Room - Hearing Access - Photo 2
King Room - Hearing Access - Photo 3
King Room - Hearing Access - Photo 4
1/4

King Room - Hearing Access

The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

1 KING BED ROOM

Non-refundable
Room Only
20% OFF$246.28

$197.02

Includes taxes & fees

1 KING BED ROOM

Non-refundable
Breakfast Included
20% OFF$305.65

$244.52

Includes taxes & fees
Premium King Room - Hearing Access - Photo 1
Premium King Room - Hearing Access - Photo 2
1/2

Premium King Room - Hearing Access

The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Premium King Room

Non-refundable
Room Only
20% OFF$252.91

$202.33

Includes taxes & fees

Premium King Room

Non-refundable
Breakfast Included
20% OFF$287.94

$230.35

Includes taxes & fees
Queen Room with Two Queen Beds and Mobility Accessible Tub - Photo 1
Queen Room with Two Queen Beds and Mobility Accessible Tub - Photo 2
Queen Room with Two Queen Beds and Mobility Accessible Tub - Photo 3
Queen Room with Two Queen Beds and Mobility Accessible Tub - Photo 4
1/4

Queen Room with Two Queen Beds and Mobility Accessible Tub

The quadruple room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

2 Queen Beds Mobility Accessible With Bathtub

Non-refundable
Room Only
20% OFF$238.55

$190.84

Includes taxes & fees

2 Queen Beds Mobility Accessible With Bathtub

Non-refundable
Breakfast Included
20% OFF$274.64

$219.71

Includes taxes & fees
Queen Room with Two Queen Beds - Hearing Access - Photo 1
Queen Room with Two Queen Beds - Hearing Access - Photo 2
Queen Room with Two Queen Beds - Hearing Access - Photo 3
Queen Room with Two Queen Beds - Hearing Access - Photo 4
1/4

Queen Room with Two Queen Beds - Hearing Access

The quadruple room features air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

2 Queen Beds Room

Non-refundable
Room Only
20% OFF$238.55

$190.84

Includes taxes & fees

2 Queen Beds Room

Non-refundable
Breakfast Included
20% OFF$274.64

$219.71

Includes taxes & fees
Premium Queen Room with Two Queen Beds - Photo 1
Premium Queen Room with Two Queen Beds - Photo 2
Premium Queen Room with Two Queen Beds - Photo 3
Premium Queen Room with Two Queen Beds - Photo 4
Premium Queen Room with Two Queen Beds - Photo 5
1/5

Premium Queen Room with Two Queen Beds

This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Premium Room 2 Queen Beds

Non-refundable
Room Only
20% OFF$252.91

$202.33

Includes taxes & fees

Premium Room 2 Queen Beds

Non-refundable
Breakfast Included
20% OFF$287.94

$230.35

Includes taxes & fees
Premium Queen Room with Two Queen Beds - Mobility Accessible - Photo 1
Premium Queen Room with Two Queen Beds - Mobility Accessible - Photo 2
1/2

Premium Queen Room with Two Queen Beds - Mobility Accessible

The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Premium Room With 2 Queen Beds And Bathtub-Mobility Accessible

Non-refundable
Room Only
20% OFF$252.91

$202.33

Includes taxes & fees

Premium Room With 2 Queen Beds And Bathtub-Mobility Accessible

Non-refundable
Breakfast Included
20% OFF$287.94

$230.35

Includes taxes & fees

King Room-Hearing Accessible

King Room-Hearing Accessible

Non-refundable
Room Only
20% OFF$238.55

$190.84

Includes taxes & fees

King Room-Hearing Accessible

Non-refundable
Breakfast Included
20% OFF$274.64

$219.71

Includes taxes & fees

Premium King Room-Hearing Accessible

Premium King Room-Hearing Accessible

Non-refundable
Room Only
20% OFF$252.91

$202.33

Includes taxes & fees

Premium King Room-Hearing Accessible

Non-refundable
Breakfast Included
20% OFF$287.94

$230.35

Includes taxes & fees
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 1
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 2
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 3
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 4
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 5
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 6
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 7
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 8
1/8

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 King Bed375 sq feet Layout - Separate sitting areaInternet - Free WiFi Entertainment - 47-inch flat-screen TV with premium channelsFood & Drink - Room service (limited)Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioningAccessibility - Roll-in showerNeed to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

1 KING BED MOBILITY ACCESSIBLE WITH RI SHWR

Non-refundable
Room Only
20% OFF$246.28

$197.02

Includes taxes & fees

1 KING BED MOBILITY ACCESSIBLE WITH RI SHWR

Non-refundable
Breakfast Included
20% OFF$305.65

$244.52

Includes taxes & fees
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 1
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 2
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 3
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 4
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 5
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 6
1/6

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed272 sq feet Layout - Separate sitting areaInternet - Free WiFi Entertainment - 47-inch flat-screen TV with premium channelsFood & Drink - Room service (limited)Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioningAccessibility - Roll-in shower width (inches): 36Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

25 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

King Room With Roll-in Shower-Mobility Accessible

Non-refundable
Room Only
20% OFF$238.55

$190.84

Includes taxes & fees

King Room With Roll-in Shower-Mobility Accessible

Non-refundable
Breakfast Included
20% OFF$274.64

$219.71

Includes taxes & fees

Guest Reviews

9
Exceptional641 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.3
Service9.8
Location9.8
Room Quality8.3
Amenities9.3
Value for Money8.8
Food and Beverage7.8
Overall Experience9.8

Select topics to read reviews

L
LouisegbGB
Verified booking
extended_group
Standard Room
Stayed in Aug 10, 2025

"Excellent"

8.0

Room was very clean, spacious and comfortable. Having a smart tv was convenient when we came home to relax after a long day before heading out again for dinner. The staff were friendly. They had a water leak while we were there and had to turn the water off for a short time, but it was dealt with in a satisfactory time and guests were offered a free drink at the bar for the inconvenience which we appreciated. I think the staff dealt with what must have been a stressful situation very well.

Helpful?
A
Ashley
Verified booking
Standard Room
Stayed in Aug 8, 2025

"Excellent"

8.0

The shower was dirty at the bottom of it but everything else was clean

Helpful?
G
Gloria
Verified booking
Standard Room
Stayed in Aug 2, 2025

"Exceptional"

10.0

Awesome

Helpful?
M
MelissaauAU
Verified booking
extended_group
Standard Room
Stayed in Aug 1, 2025

"Exceptional"

10.0

Great music themed vibe in the hotel and great location.

Helpful?
N
NathanielusUS
Verified booking
couple
Standard Room
Stayed in Jul 31, 2025

"Exceptional"

10.0
Helpful?
T
Timothy
Verified booking
Standard Room
Stayed in Jul 30, 2025

"Sage and clean "

10.0

Staff is always great and location is convenient

Helpful?
S
Scott
Verified booking
Standard Room
Stayed in Jul 28, 2025

"Good"

4.0

Been 15 years since I lasted visited Memphis. The downtown area has changed significantly. The city of Memphis has allowed cruising on Union Ave in front of the hotel. The noise from load music with the bass turned up, engines reviving did not abate until 2:00 am. Would never stay at this location again unless the City makes changes.

Helpful?
R
Robert
Verified booking
family
Standard Room
Stayed in Jul 28, 2025

"Exceptional"

10.0

Fist time staying here...loved it!

Helpful?
J
JacksonusUS
Verified booking
young couple
Standard Room
Stayed in Jul 28, 2025

"Exceptional"

10.0
Helpful?
1
117scotteLANDRUM, SOUTH CAROLINA
Verified booking
Solo travel
Standard Room
Stayed in Jul 27, 2025

"Avoid this area around Union Ave. Poor staffing"

4.0

The city of Memphis has allowed street cruising on Union Ave. The noise from load music, boom boxes, engine reviving did not abate until 2:00 a.m. The property was understaffed. When I returned to the property that night, my key cards would not work. The front desk informed me I was supposed to be in room 255 - not 225. When I went to my room (225) after check in the door was ajar and housekeeping was finishing in an adjacent room. I asked her if my room was ready and she said she just needed pillow cases - so I never used my keycard. Maintenance accomplished me to the room to open the door and ensure no other guests were in the room. 5 minutes later he was back at my door telling me I needed to move to the room assigned to me (255). I told him that was not happening at 12:00 at night. Even without this mix up and poor handling, I went never consider staying on Union Ave unless the city of Memphis makes the area more tourist friendly.

Helpful?
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