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9 / 10 Guest Rating

Canopy By Hilton Memphis Downtown

164 Union Avenue, Memphis, us

Canopy By Hilton Memphis Downtown - main view

About the Property

Modern Accommodation in the Heart of Memphis Downtown

Luxurious Amenities
Canopy By Hilton Memphis Downtown offers a range of luxurious amenities to make your stay unforgettable. From the convenience of a fitness centre and private parking to indulging in delicious meals at the on-site restaurant and bar, we have everything to cater to your needs.

Exceptional Service
Our 4-star hotel prides itself on providing exceptional service to our guests. With free WiFi, room service, and a 24-hour front desk, we ensure that you have a seamless and enjoyable experience throughout your stay.

Prime Location
Situated just steps away from popular attractions such as AutoZone Park and Orpheum Theater, our hotel is the perfect choice for travelers looking to explore the vibrant city of Memphis. Book your stay at Canopy By Hilton Memphis Downtown and immerse yourself in the rich culture and history this city has to offer.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
1/3

Deluxe King Room

The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Deluxe King Room with Seating Area

Non-refundable
Room Only
20% OFF$252.91

$202.33

Includes taxes & fees

Deluxe King Room with Seating Area

Non-refundable
Breakfast Included
20% OFF$287.94

$230.35

Includes taxes & fees
King Room with Mobility Accessible Tub - Photo 1
King Room with Mobility Accessible Tub - Photo 2
1/2

King Room with Mobility Accessible Tub

The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

King Room With Mobility Accessible Bathtub

Non-refundable
Room Only
20% OFF$238.55

$190.84

Includes taxes & fees

King Room With Mobility Accessible Bathtub

Non-refundable
Breakfast Included
20% OFF$274.64

$219.71

Includes taxes & fees
King Room - Hearing Access - Photo 1
King Room - Hearing Access - Photo 2
King Room - Hearing Access - Photo 3
King Room - Hearing Access - Photo 4
1/4

King Room - Hearing Access

The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

1 KING BED ROOM

Non-refundable
Room Only
20% OFF$246.28

$197.02

Includes taxes & fees

1 KING BED ROOM

Non-refundable
Breakfast Included
20% OFF$305.65

$244.52

Includes taxes & fees
Premium King Room - Hearing Access - Photo 1
Premium King Room - Hearing Access - Photo 2
1/2

Premium King Room - Hearing Access

The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Premium King Room

Non-refundable
Room Only
20% OFF$252.91

$202.33

Includes taxes & fees

Premium King Room

Non-refundable
Breakfast Included
20% OFF$287.94

$230.35

Includes taxes & fees
Queen Room with Two Queen Beds and Mobility Accessible Tub - Photo 1
Queen Room with Two Queen Beds and Mobility Accessible Tub - Photo 2
Queen Room with Two Queen Beds and Mobility Accessible Tub - Photo 3
Queen Room with Two Queen Beds and Mobility Accessible Tub - Photo 4
1/4

Queen Room with Two Queen Beds and Mobility Accessible Tub

The quadruple room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

2 Queen Beds Mobility Accessible With Bathtub

Non-refundable
Room Only
20% OFF$238.55

$190.84

Includes taxes & fees

2 Queen Beds Mobility Accessible With Bathtub

Non-refundable
Breakfast Included
20% OFF$274.64

$219.71

Includes taxes & fees
Queen Room with Two Queen Beds - Hearing Access - Photo 1
Queen Room with Two Queen Beds - Hearing Access - Photo 2
Queen Room with Two Queen Beds - Hearing Access - Photo 3
Queen Room with Two Queen Beds - Hearing Access - Photo 4
1/4

Queen Room with Two Queen Beds - Hearing Access

The quadruple room features air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

2 Queen Beds Room

Non-refundable
Room Only
20% OFF$238.55

$190.84

Includes taxes & fees

2 Queen Beds Room

Non-refundable
Breakfast Included
20% OFF$274.64

$219.71

Includes taxes & fees
Premium Queen Room with Two Queen Beds - Photo 1
Premium Queen Room with Two Queen Beds - Photo 2
Premium Queen Room with Two Queen Beds - Photo 3
Premium Queen Room with Two Queen Beds - Photo 4
Premium Queen Room with Two Queen Beds - Photo 5
1/5

Premium Queen Room with Two Queen Beds

This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Premium Room 2 Queen Beds

Non-refundable
Room Only
20% OFF$252.91

$202.33

Includes taxes & fees

Premium Room 2 Queen Beds

Non-refundable
Breakfast Included
20% OFF$287.94

$230.35

Includes taxes & fees
Premium Queen Room with Two Queen Beds - Mobility Accessible - Photo 1
Premium Queen Room with Two Queen Beds - Mobility Accessible - Photo 2
1/2

Premium Queen Room with Two Queen Beds - Mobility Accessible

The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Premium Room With 2 Queen Beds And Bathtub-Mobility Accessible

Non-refundable
Room Only
20% OFF$252.91

$202.33

Includes taxes & fees

Premium Room With 2 Queen Beds And Bathtub-Mobility Accessible

Non-refundable
Breakfast Included
20% OFF$287.94

$230.35

Includes taxes & fees

King Room-Hearing Accessible

King Room-Hearing Accessible

Non-refundable
Room Only
20% OFF$238.55

$190.84

Includes taxes & fees

King Room-Hearing Accessible

Non-refundable
Breakfast Included
20% OFF$274.64

$219.71

Includes taxes & fees

Premium King Room-Hearing Accessible

Premium King Room-Hearing Accessible

Non-refundable
Room Only
20% OFF$252.91

$202.33

Includes taxes & fees

Premium King Room-Hearing Accessible

Non-refundable
Breakfast Included
20% OFF$287.94

$230.35

Includes taxes & fees
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 1
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 2
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 3
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 4
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 5
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 6
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 7
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 8
1/8

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 King Bed375 sq feet Layout - Separate sitting areaInternet - Free WiFi Entertainment - 47-inch flat-screen TV with premium channelsFood & Drink - Room service (limited)Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioningAccessibility - Roll-in showerNeed to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

1 KING BED MOBILITY ACCESSIBLE WITH RI SHWR

Non-refundable
Room Only
20% OFF$246.28

$197.02

Includes taxes & fees

1 KING BED MOBILITY ACCESSIBLE WITH RI SHWR

Non-refundable
Breakfast Included
20% OFF$305.65

$244.52

Includes taxes & fees
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 1
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 2
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 3
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 4
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 5
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 6
1/6

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed272 sq feet Layout - Separate sitting areaInternet - Free WiFi Entertainment - 47-inch flat-screen TV with premium channelsFood & Drink - Room service (limited)Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioningAccessibility - Roll-in shower width (inches): 36Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

25 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

King Room With Roll-in Shower-Mobility Accessible

Non-refundable
Room Only
20% OFF$238.55

$190.84

Includes taxes & fees

King Room With Roll-in Shower-Mobility Accessible

Non-refundable
Breakfast Included
20% OFF$274.64

$219.71

Includes taxes & fees

Guest Reviews

9
Exceptional641 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.3
Service9.8
Location9.8
Room Quality8.3
Amenities9.3
Value for Money8.8
Food and Beverage7.8
Overall Experience9.8

Select topics to read reviews

E
Erika
Verified booking
Standard Room
Stayed in Sep 21, 2025

"Exceptional"

10.0

Overall great experience

Helpful?
T
Tamara
Verified booking
Standard Room
Stayed in Sep 20, 2025

"Exceptional"

10.0

I loved the ambience of this hotel. Everything was great. The room was so spacious and very clean. It’s close to so many dining options.

Helpful?
Q
QuintonusUS
Verified booking
couple
Standard Room
Stayed in Sep 20, 2025

"Good"

6.0

I loved the location and how clean it was.

The key system was down, so my wife and I had no room key. There was no ice on my floor as the ice machine was broken on the 3rd floor, but I couldn't go to another floor to get ice because I had no room key to work the elevator which needed a key to operate.. Every time we wanted to move around the hotel we had to get a to find a staff member to get a maintenance person to help us just very bad experience.The front desk staff was not helpful at all in trying to make it right. I asked for a manager to try to get some clarity, and she came out and spoke to me to tell me give her a few seconds. She would be right out to speak with us. She never came back.

Helpful?
S
Sherry
Verified booking
family
Standard Room
Stayed in Sep 19, 2025

"Exceptional"

10.0

Valet attendant was exceptional

Helpful?
T
TessausUS
Verified booking
couple
Standard Room
Stayed in Sep 17, 2025

"Exceptional"

10.0
Helpful?
C
Chris
Verified booking
Standard Room
Stayed in Sep 16, 2025

"Chris Neal "

6.0

Reception staff not very friendly, bar staff terrible attitude and no stock on bar. Having to go to another floor for water and ice.

Helpful?
J
Jinsoo
Verified booking
Standard Room
Stayed in Sep 9, 2025

"Exceptional"

10.0

Very nice hotel compared to its rate.

Helpful?
R
Rich
Verified booking
family
Standard Room
Stayed in Sep 4, 2025

"Excellent"

8.0

great!

Helpful?
S
Scott
Verified booking
Standard Room
Stayed in Sep 3, 2025

"Exceptional"

10.0

Very kind helpful staff

Helpful?
W
Wyatt
Verified booking
family
Standard Room
Stayed in Sep 2, 2025

"Good"

6.0

The best thing about our stay was the valet staff. Our room had a cracked sink and dirt on the bathroom floors. The beds were completely sunk in and we had to use pillows to prop ourselves from rolling off. The hand soap in our bathroom had not been refilled. On the one occasion that I visited the coffee shop downstairs, the drink I ordered (spicy Mexican hot chocolate) wasn’t available because they “ran out of the ingredients”. At the end of our stay I asked the front desk for an itemized bill and the person working at the front said they couldn’t give me one because the printer was broken. Each one of these situations would not have been a deterrent on their own. When combined, though, it was enough for pause. The valet staff were amazing and we appreciated all their hard work. Unfortunately we will not be returning.

Helpful?
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