The Merchant's House, BW Signature Collection

Lovely staff. & clean , great location

I liked everything

Clean and tidy and close to the centre

Nothing

Wunderschönes altes Haus, sehr gutes Frühstücksbuffet, tolle Lage

We have stayed on several occasions as my in-laws live nearby. The staff are always friendly and helpful. The room is clean and comfortable. And the breakfast is great with a good choice.

The hallway just outside the toilets on the ground floor is rather smelly which is a shame If I were being picky I would prefer a better quality yoghurt at breakfast.

The breakfast was good but needs more choice. Thought the rd Reception staff were very helpful and friendly.

Could do with hooks in the bathroom.

Buffet breakfast was fresh and regularly topped up, eggs cooked to order. Functional bar run by friendly staff member which offered a happy hour 5-7 which was an ideal meeting place for our group before venturing out in the evening

Checking in was a bit regimental... 3pm with no flexibility; at least four groups were awaiting check in ; I'm sure at least one of the rooms would have been available earlier. Car parking had a poor system ; electric car spaces were left empty as no guests had electric cars whilst petrol car owners had to find parking elsewhere, in street or publc car park,regularly having to move there vehicle... there was no booking system for places which was unacceptable

Really lovely, friendly hotel that felt like an independent despite being badged as BW and I felt really welcome there. It's very handy for the town centre, the rooms at the back are quiet and the beds are super-comfortable, with enough light to read by. I was there as part of a choir singing in the cathedral over the weekend and I very much appreciated the fact that I could get a Sunday breakfast early enough to get to a 9am rehearsal (not all hotels do this!). I also like hotels like this where eggs are cooked fresh to order and everything else is buffet.

Although a double, the room would have been a bit cramped if there had been two people in it. The shower screen wasn't really adequate so every time I had a shower there was a huge puddle on the bathroom floor. (Probably more a problem for the hotel than for me!). The breakfast room was a bit gloomy, and small - but brightened up by very cheery staff!

Excellent location very clean room and a comfortable bed recommend

Han hecho días de mucho calor y había aire acondicionado

Nada