WoodSpring Suites West Des Moines

Warm, kind and helpful staff. These people really show that they care.

fairly new property, spacious room, low price, reasonable location; grocery nearby

selfish parking (taking more than one space, or parking so that an adjacent space was unusable) by some guests

Clean, comfortable. Staff (& other guests) friendly

Desk closed overnight. No coffee or snacks available in lobby. No guide sheet to restaurants nearby.

Nothing. Was not happy with room it was filthy dirt and pet hair was everywhere, bed was dirty and staff did not offer another room. Nor did they refund the charges. They made us change our own bed linens. Comforter was dirty and full of pet hair and destroyed by an animal. There was not one thing I liked about this location. The property was loud, doors being slammed all night.

Room was dirty, dusty and animal hair along with human hair on all surfaces. Floor was dirty and could not walk around without shoes. Had to go out and purchase my own linens due to not being provided with clean linens. I cleaned the room just to feel somewhat comfortable.

This location lost my reservation so I had to drive to their other location about 15 miles away. The replacement hotel was sketchy and didn't feel safe for a solo female traveler I don't assume this one was any better. Get what you pay for I guess

No breakfast, but kitchenette allowed breakfast prep with my own food, plate, cup and utensils.

Bed was okay, but not excellent. No shampoo in bathroom. No iron in room. No free local TV channels.

Great value clean

Nothing

Convenient location and clean. Good quality and economical price. I think I only paid $84/night for a two queen bed room. Hotel lobby is secure and rooms feel safe.