Tru By Hilton Prattville

EVERYTHING....

NO MICROWAVE...

I enjoyed the pool table and the outside seating aera

I have nothing to complain about

Pillows too soft

Was a beautiful hotel. Room was clean and staff kind.lots of restaurants to choose from in the area

Had a little problem getting our key card to open door to the room

The pool area was nice, but it was too cold to use it.

Breakfast was very limited and the rooms were incredibly small. You could hardly walk around in the room. There isn't a closet area, so one of the bags had to be placed on the floor.

The room was pretty "bare bones", with limited seating except for sitting on the bed.

The hotel seemed very new. Check in was a breeze. Our King room was quite small. Bed frame was a shin buster at the end corners. Bed was comfortable, pillows were a bit to be desired, I like foam pillows that gave support, these were feather pillows that one flat and the second one over it had to be doubled over. No coffee maker in the room. Shower was very clean and lots of water pressure. We had our small dog and it cost over 1/2 of the room price. The hotel may be pet friendly but not wallet friendly! If not for the excessive pet fee the price pill would have been easier to swallow. The other hotel we stayed at in IL was $15, not $75. We wont be staying here on our return trip to MN in April. The restaurants next door, Texas Road House and the Goat Bar and Grill smelled amazing, wish we would have stopped and ate at either of them, they both were very very busy!

Bare bones hotel, not what we expect from a Hilton. Rooms are smaller, beds are hard. Walls are thin. Very little storage, not enough outlets. No microwave in the room. Breakfast was good, some hot entries but ends at 9am. I could not get a late check out even though I am rewards member. The 20 year olds in the lobby seemed to enjoy the set up and pool table. We won't stay at a TRU again.

The staff was very nice that nice during my stay and very welcoming

I love the property, theres nothing bad to say.