EM Royalle Hotel & Beach Resort

Love our short stay here with my dog Mochi. The staff are friendly and accommodating .The place is also peaceful , away from the crowd, though the restaurants are further. The food is also good. Can’t wait to bring my partner here soon.

What I like is that it's location is scenic beachfront. The building and facilities like the swimming pool is relative new. But the hotel is poorly managed. The staff lacks training seemed incompetent at times. They don't fully grasp the nature of the hotel business.

We arrived and no room was ready, meaning no toiletries, towels etc, we had to ask for them even though we called day before to let them know of our ETA, bathroom was tiny( not like the pic) and shower had 3 water spurts working, couldn’t properly shower, sliding door to balcony was broken, couldn’t close properly or lock so our first half hour of being there we had to watch the maintenance man fix it, great stat to our stay(NOT). Second day we had ants around the bed so they sprayed, ants came back next day, asked for more towels and linen. Breakfast, lunch and dinner we had to eat outside as the inside dining was being used for a conference and weren’t allowed to dine in, we also had to keep asking them to send us a waiter so we could order. The only good points about the resort is the good location, the food was nice, and the swimming pool which we used everyday bcoz the beach was closed for swimming. I wouldn’t go back to be honest.

I like the location as it is right next to the beach and the staff was fairly helpful enough.

Foul smell as soon as I walked into the room which might be coming from the bathroom. Either way, it is unacceptable. Very minimum water pressure with the shower Lengthy wait for the food ordered The fridge was not turned on before my arrival The air conditioner was not cold enough

The staff are nice and helpful. Air conditioning in the dining area will be great so the customers will be more comfortable.

Em Royalle Hotel has friendly staff and clean facilities. We just don't like the breakfast, It's pricy and didn't taste that good. But overall, everything was perfect.

We had an amazing time with family. Kids loved the place. We’ll come again’

the place is great, beachfront. the food is good and affordable, but the pool is quite dirty and bathroom smells not good