Atocha Hotel Madrid, Tapestry Collection by Hilton

Great location near Prado, Reina Sofía, and botanical gardens.

Stairs from street to front desk can be a challenge with luggage, but you can request help.

Nos ha encantado el personal, son de 10, maravillosos y detallistas todos. El tamaño de la habitación y lo cuidada que estaba era un punto muy positivo.

Demasiada luz en la habitación. Todo lo demás muy bien.

Wir hatten das Fitness-Zimmer und konnten so auch Trainings machen. Zudem war die Lage sehr gut und das Restaurant auch, v.a. das Personal war dort sehr herzlich

Polite and efficient staff, especially all the porters

The decoration with all the straw mirrors etc made the place look cheap, think Thailand by the sea rather than the centre of Madrid.

In a very good location. A large room. Really good breakfast with very helpful waiting staff - I was able to order an individual coffee and egg dish. Reception staff very friendly.

I think the bedroom interior design could probably benefit from a bit of re-thinking.

We spent 5 nights at this hotel. We were excited to be upgraded as Diamond members. Room was very open and roomy. Bathroom was great for space and towels were extra large. Large closet at the entrance for storage. Skylight and lighting above a table you could use to eat at and a seating area complete with the TV. The location was terrific. Close to a metro station and we found it to be central to all the neighborhoods we wanted to explore with plenty of options for food as well. The hotel looked great Most of all, the staff were super friendly, helpful and kind. Breakfast was tasty and lots of options. It helped make our trip memorable.