Singular Joy Vacation Rentals

Location and the amenities are amazing! Apt needs to be updated a little bit. No hot water, ceiling with a leak, and not too many utensils to cook.

Changed room 3 times conditions were horrible I was so embarrassed with my guest.water came out brown and room didnt look as advertised. So disappointed

Overall really good experience and great value, new modern property, excellent location, block from beaches and shops, amazing rooftop, friendly staff and service….. would’ve been 5 stars across the board, but water pressure for shower was really bad, as well as some of the appliances weren’t functional, such as the microwave with no power and no extension cords, no paper towels (would expect something as it had a full kitchenette)

Exc servicio e instalaciones

Excelente ubicación y atención !

Pas de rideau occultant dans le sejour, du coup difficile de dormir pour celui qui dort dans le canapé lit

Arrived 20 mins. Early, female cleck wouldn’t check us in until 3p because we booked with Expedia but allowed other from booking and book it to check-in, stated she had to wait for Expedia to send our info, when her shift was over at 3p a new clerk took over, I approached him to Check -in and the envelope was right there just had to be handed to me, clearly the girl clerk was just being lazy. Safe was on locked mode, asked for it to be open so we can use it, male clerk called the property manager several times never answered his calls and never showed up. We asked for a room upgrade and pay for it, male clerk again had to call the manager who never answered, didn’t get a room upgrade and no answer on the request. You own drinks not allowed around the pool area since they have a cash bar, very inconvenient. Had to buy our own sanitary paper because clerk did not have access to supplies once cleaning crew has left. Good WiFi, good location. Good AC. I would not return.

I wish we had booked the Meliora but we decided to try something new. Our problems were all centered around not having a working lock on our door upon arrival. The digital keypad was broken so we were given a key. We figured they had multiple copies of the keys but they did not. So for two days our room could not be cleaned. My husband went out and had to buy us toilet paper. Then they thought they fixed the digital keypad but later that night it stopped working again. So we couldn’t leave the room until it was fixed because we’d risk going out with an unlocked room. The third day they finally fixed the lock and keypad for good but it was frustrating for the first two days. They gave us a new shower head that my husband installed himself since there was no water pressure and again they couldn’t get into our room our first couple days. The staff and administrator were very nice and tried to fix things and make it better. But it was a poorly maintained room and either should have been dealt with before we got there, or given us a different room. I hope you don’t get room 110 suite because your lock may stop working and the shower still kinda sucks. We ended up having to pay $108 extra dollars too because we changed our stay from July 5-10 to July 10-15 because the hurricane, so it would have been nice to have a better hotel stay. Luckily my husband and I still had a nice vacation despite all the punches singular joy threw at us.

Do not count with parking, need to hunt change to put coins in to the parking meter. Besides this issue everything excelente.

Condo smells really bad sheds were not clean some of were still wet