Hyatt Centric Rittenhouse Square Philadelphia

Just finished a stay at the Hyatt Centric Rittenhouse Square. It was good for a girls' trip. I booked a 2-queen room on points. When we checked in, there was no mention of my Explorist status or any extras, but so it goes! It’s a great location close to restaurants, shopping, and public transit. It’s also very clean! Love that the floors are wood/ laminate and not carpet. The parking situation was a mess. It’s $70 including tax, and the valet is so impacted it takes 30+ minutes to get your car. They’re so disorganized. So, we parked across the street the rest of the nights and it was marginally better. Beds were comfy (on the softer side). These newer hotels have those sliding bathroom doors that I’m not fond of. The toilet was in a separate room from the rest of the bathroom, which was nice since we were a group of four women, but strange because the toilet room didn’t have a sink, so you had to go across to the other bathroom to wash your hands anyway. Both sides of the bathroom used barn doors, and a trash can was noticeably absent from the sink/shower side. The shower was great and very well designed. There was a small fridge and a couple of drawers for storage. Closet space was minimal and open from the side. Overall, it’s clean and centrally located. Definitely not a luxury stay, but great for what we needed. I prefer the Bellevue down the street.

My breakfast experience at this hotel was very disappointing. I ordered coffee and eggs at 7:00 am. Around 7:10 I received the coffee. 20 minutes later (7:30) my eggs hadn’t arrived (but multiple tables around me who had ordered after I had were served. ) When I asked for about the 3rd time, a server went to a table that he had recently served and picked up the eggs from their table and brought the plate to me. I politely declined and askedfor my check. (I had now been waiting nearly 40 minutes). It took another 5 minutes to get the check for the coffee. The rest of my stay was fine, however this one incident spoiled my experience

Grandezza della camera, ottima luminosità, gentilezza dello staff, possibilità di rifornimento quotidiano di acqua

The room was very clean. I like the beds ,they were very comfortable and clean. The bathroom was very clean. The staff were very friendly. The buffet breakfast was great and because we were not early breakfast guests, our selections were packaged to go.

The lounge needs to be updated with newer furnishings

This is the third time we've stayed at the Hyatt Centric Philadelphia, and every stay has been exceptional. The hotel is nicely located just off Rittenhouse Square. Rooms are generous and modern with tall ceilings. But the best part of this hotel are the team members. From the moment you check in, housekeeping, the bar, and the restaurant you feel welcomed and special.

The venue is in a very convenient location with valet parking available. The hotel is extremely clean and the staff were very helpful. Food and beverage services were available for a fee. The room was a generous size, especially for a city hotel. It featured a split bathroom upon entering the room — toilet to the right with a door for privacy then sink and shower to the left but no privacy door… this would be a little peculiar if you’re sharing a double with a coworker or similar situation.

Having not been a huge fan of Centric Hotels anyway, this hotel was fine, but nothing special. My World of Hyatt benefits were not provided and I was quite upset about this. I felt the explanation was not sufficient.

This was my first stay in Phildelphia. The hotel was the most safety canscious hotel I have ever stayed in. The location was perfect for walking to shops and restaurants. The hotel was very clean. The beds were extremely comfortable. The entire staff was most helpful and attentive to my needs from needing directions to extra towels. I will stay here again.

Very clean, fantastic location

$70 for valet parking