Surface Inn Brooklyn

Nice

Bad! Just bad!! Do not stay here unless you are literally dead broke with no other option. The pictures don’t look anything like the reality. The neighborhood is ghetto. The “hotel” is run-down. The man who was the “concierge” when I checked in was so unbelievably rude for no reason. The sheets were dirty. There were cracks in the walls and floors. There was no hot water in the bathtub. Literally the worst place I’ve ever stayed in my life.

I never got to check in with my Expedia reservations yet I was charged.

There was no Microwave to warm food in the hotel room! There was no closet or hangers to hang my clothes on!

Unsafe

For an overnight there was no microwave and the bedside lamps shocks

This was by far the worst Hotel ever.Their fridge did not work.The had no restock of toilet paper.People were smoking in the room next door and it came through a crack in my room,mind you this is supposed to be a smoke free place.They had plastic covering their smoke detector so smoke could not be detected.The first room i went to the door did not lock,I has to change it and the other one was no better.Do not go here,wait for a better deal in a different hotel.I will never recommend here.The worst and that's no exaggeration.

I stay Here all the time not the best but definitely not dirty and the staff is cool

Did not know of $100 security fee before booking reservations. Room was tiny, no desk space or area to stir clothes.Did not receive security fee when checking out was told fee would be returned to my debit car in about three days. Was not pleased with this tacit.

Nice