WoodSpring Suites Sanford North I-4 Orlando Area

I thought it would be a good economic choice, but I was overcharged.

Rude management I was charged a late fee every day and not told about it until it accumulated to 300$

No maid service even on an 11-night stay. Because I called corporate. About a lot of things, the manager retaliated against me and my family (whistle blower). I reserved another 5 nights on Wed. 08/28/2025 to arrive on Sat.08/31/20255 and check out on 09/04/2025. No call, nothing. I drove the 3-hr. drive after closing our own business. Arrived at 10:04 p.m. to check in and was told that my reservation was cancelled by the Manager and placed on a DNR list. No call, no notification until I arrived. I am a reg. late check in. Smoking bench by the pond has a 4-5' Alligator in it right now. DANGEROUS for evening smokers. It has NO fear of humans! What that manager did is illegal, immoral and unethical. Call me at (727)556-2696 or like the previous guest I will be seeking legal action and take it all the way!! Illegal to retaliate againt " Whistle Blower."

Having to go to the front desk and check out a remote control feels strange if you're not on spring break. Haven't been to another hotel in years that didn't have a bottle of water in the room or in the lobby for guests.

Everything

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The bathroom had mold. The sheets were dirty. There was dirty and pubic hair all over the sheets. The air-conditioner leacked water forming a large puddle overnight.