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5.7 / 10 Guest Rating

Grand Surma Hotel

Gazi Burhan Uddin Road Mendibag, Sylhet, bd

Grand Surma Hotel - main view

About the Property

Central Location and Stunning Views
Nestled in the heart of Sylhet, Grand Surma Hotel offers breathtaking city views for a memorable stay.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms with free WiFi, private bathrooms, and flat-screen TVs with satellite channels - everything you need for a comfortable stay.

Delicious Asian Breakfast and Multilingual Staff
Start your day with an Asian breakfast and enjoy personalized guidance in Bengali or English from our friendly staff.

Book your stay at Grand Surma Hotel now for an unforgettable experience!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night ¡ 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.7
Good53 verified reviews
AI Summary

Guests highly rate the good customer service and frequently praise the spacious rooms.

Categories

Cleanliness3.5
Service7.5
Location7.5
Room Quality4.5
Amenities6.0
Value for Money4.5
Food and Beverage7.0
Overall Experience5.2

Select topics to read reviews

I
Istiak Ahmed NafisbdBD
Verified booking
solo_traveller
Standard Room
Stayed in Jun 25, 2026

"Exceptional"

10.0
Helpful?
S
SelimgbGB
Verified booking
couple
Standard Room
Stayed in Jan 6, 2026

"Good"

3.0

Matters was very 🛌 bad

Everything was ok, Mattress was very bad...

Helpful?
H
HasibbdBD
Verified booking
extended_group
Standard Room
Stayed in Dec 22, 2025

"Good"

5.0
Helpful?
M
MamunmyMY
Verified booking
couple
Standard Room
Stayed in Oct 7, 2025

"Good"

5.0
Helpful?
A
AnantagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Aug 24, 2025

"Good customer service with good breakfast. Needs pay attention to tidiness of the room."

7.0

Spacious rooms with good customer service. Friendly staff. WIFI speed. Breakfast.

Untidy room. Yellow coloured hot water.

Helpful?
S
Sami W.bdBD
Verified booking
family_with_children
Standard Room
Stayed in Aug 20, 2025

"Horrible"

1.0

Nothing, it's horrible to pass the night there

I have given marks

Helpful?
A
AswadbdBD
Verified booking
with friends
Standard Room
Stayed in Dec 28, 2024

"Superb"

9.0

The sink tabs in the bathroom don't work and the shower geyser doesn't work

Helpful?
T
TowheedbdBD
Verified booking
young couple
Standard Room
Stayed in Dec 17, 2024

"A lot less than what I expected from the picture! Equal to 2 star hotel"

4.0

Only good thing was the bed, it was very comfortable!

Well I am not trying to be harsh, just honest opinions. I chose the room because it had bath option, but the bath tub is not in a state to use. The toilet was cramped and I am a straw weight (small guy), the staff were great! But the facility not so much :). I had problem with the first room but they quickly changed it. I would suggest to add mosquito killer traps in every floor and use insect repelling lights! With very simple additions this place could be amazing!!

Helpful?
I
IqbalbdBD
Verified booking
young couple
Standard Room
Stayed in Dec 11, 2024

"Pleasant"

6.0
Helpful?
S
ShahidulgbGB
Verified booking
review category business travellers
Standard Room
Stayed in Nov 4, 2024

"Passable"

5.0
Helpful?
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