OYO Hotel Mona Lake Muskegon

Nothing

Checking in 2 hours later we had to find something to do. A man was asking for food in the hallway the pics on line from years ago never go back

The hotel didn’t respect the reservation. When checking in they stated didn’t have rooms available, just for the ones pre payed and that they didn’t recommend booking through third parties.

This place looked like a homeless shelter. People hanging out in the parking lot. It was loud and noisy. The hallways and everywhere except inside the room was dirty and unkempt

I liked that the property smelled better than most properties that are at this price range. The room was clean and the bed was comfortable. What I didn't care about this property was that the area was dirty outside of the property, it felt extremely unsafe outside and there was not much that a single woman could do to make herself feel safer other than stay in her room.

I only stayed 1 night. The property is hard to find. Vacant building next to property. Overgrown shrubs on vacant lot and on the property. Lake Mono is across a busy highway, not on the property. Felt unsafe being there.

I would not recommend this hotel to anyone it was awful there were people using drugs in the parking lot there was a homeless guy sleeping in the stairwell the doors were not securely locked only the door to the motel room itself had a lock the other ones were wide open this was a dirty on staffed Motel there's no telephone in the rooms they complained when we had four guests on our reservation and we only had two towels and we asked for more it was awful

The sheets had stains in them and the front desk was rude and disrespectful so we checked out no manager to even talk to to get any kind of resolution

Check in process was easy, room looked clean when I went into it, had to deal with people yelling in the middle of the night and arguing and other rooms. Check out was easy, but the lady at the desk was a real jerk.

Very unsafe property. Down an unlit street, one lane wide. Very dark. Very dingy. Several disclaimers about lost or stolen property. People were standing in the parking lot watching every move we made. Felt unsafe from the start. Left immediately. I would like a refund. We didn’t even bother to check in

As soon as i walked in the lady working the front desk immediately started complaining that i was there to a woman sitting in the lobby with her children working with her. As soon as she was finished complaining about my presence, she got on the walkie figuring out which rooms were due for check out and room numbers owed amount leaving me to stand there for the next 5 minutes before she had even said hi to me. I immediately asked for my reservation to be canceled. It was dirty, uninviting, older men and women smoking everywhere and bugs crawling all over inside. This was not a place i felt safe having my family. It looked nothing like the photos and definitely not somewhere worth $100