Kasa Highland Park Dallas

We were able to reserve two apartments, so our whole family could stay close, which was great because the grandparents came for graduation, and we were more comfortable being all together. Clean, well equipped apartments and convenient location.

Decent customer service but unit was badly in need of a refresh. Every wall, cabinet and trim in the unit was marked up scratched or dirty. Counter tops were clean and furniture/bedding also clean. Convenient location. I would not stay here again.

My 4-day stay at Kasa Highland Park Dallas was excellent. You do need a smartphone to open doors and garage gates. The apartment was clean and comfortable. There were: towels, sheets, soap, shampoo, conditioner, maybe lotion but I don't remember, pots and pans, garbage can and bags, plates, cups, utensils, paper towels, cleaning sponge, salt,pepper and EVOO. There was a keurig and coffee pods and an electric water kettle. I would definitely stay here again.

We were given instructions on how to get to the room, but the building was under construction so the elevator we were told to take wasn't active because of the construction. We had some people over and were conversing and I guess there was a microphone in the apartment because we got a text message that we had exceeded a certain decibel level, which felt a little creepy.

This was an amazing experience and trip.

The property was clean and nice. The communication was great, it was confusing how to use the app for access but we got it.

I am an old guy who does not do social media, the staff walked me through the process and I am glad they did. A full size apartment, easy access for covered gared parking in a college neighborhood near to many great dining options. Yet quiet. Whole Foods just down the road one way and a huge store just two blocks the other way.

The host was very understanding. I booked this from my friend and her daughter who recently had her fingers amputated and was undergoing medical treatment in Dallas to try and save another one of her fingers. There was nothing disclose the black construction going on on the property which resulted in the elevators closest to the room/parking not working. In addition to that there was loud partying all nigbt. When requested to let us cancel the reservation we were denied. For them it’s all about business and they don’t care about people.

Had a great stay! Requesting parking and building acess was alittle tricky but there were detailed instructions and pictures explaining. I would stay again for another 2-3 day visit if price and shorter stay options available.

The apartment was clean and spacious. Great restaurants across the street and nearby. Parking in the attached parking garage was easy, and the designated parking spot was great. It was a little tough to navigate at first (getting inside, finding the apartment once in the building) but once in the apartment the first time, everything was great. Emails were very instructive just took a little getting used to. One of the elevator banks in the building was not working and the hallways were being painted so we had to navigate around all that.