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9.4 / 10 Guest Rating

The Vale Rusutsu

13 Izumikawa, Rusutsu, Hokkaido, 0481711, Rusutsu, JP

The Vale Rusutsu - main view

About the Property

Luxurious Spa and Ski-in/Ski-out Access
Indulge in relaxation at the full-service spa and make the most of the ski-in/ski-out access, perfect for adventure seekers looking for convenience.

Convenient Amenities and Dining Options
Benefit from concierge services, ski storage, and a coffee shop/cafe. Enjoy delicious meals at Cafe and start your day with a buffet breakfast.

Comfortable Accommodation with Modern Touches
Make yourself at home in the guestrooms with fully-equipped kitchens, free Wi-Fi, and flat-screen TVs. Housekeeping services provided weekly for your comfort.

Escape to luxury at The Vale Rusutsu for a mountain getaway like no other!

Facilities & Amenities

Full-service spa
Luggage storage
Ski storage
Concierge service
Elevator
Ski storage
Breakfast available (surcharge)
Front desk (limited hours)
Ski-in/ski-out access
Full-service spa

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Hot springs access available from 2:00 PM to 1:00 AM.Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional64 verified reviews
AI Summary

Guests highly rate the luxurious unit and frequently praise the wonderful staff.

Categories

Cleanliness9.6
Service9.6
Location8.7
Room Quality10.0
Amenities9.6
Value for Money9.6
Food and Beverage8.1
Overall Experience10.0

Select topics to read reviews

J
Justin
Verified booking
Standard Room
Stayed in Oct 8, 2025

"Excellent"

8.0

The view and spa was very good.

Helpful?
C
Chiew
Verified booking
partner
Standard Room
Stayed in Sep 14, 2025

"Exceptional"

10.0

Luxurious unit with all the necessary appliances in kitchen, laundry, Onsen pools, free parking and courteous staff.

Helpful?
C
Cecilia
Verified booking
family_with_children
Standard Room
Stayed in Aug 30, 2025

"Exceptional"

10.0

The unit was amazing! Would definitely come back.

Helpful?
S
sohyun
Verified booking
Standard Room
Stayed in Aug 18, 2025

"숙소는 대 만족입니다"

10.0

숙소는 모두 만족합니다 청결했고 친절했고, 늦은 밤 체크인으로 저녁을 못 먹는 상황에 직원분께서 편의점까지 안내해주어 행복한 저녁을 먹을 수 있었어요...친절한 배려에 감사드립니다

Helpful?
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??
Verified booking
family_with_children
Standard Room
Stayed in Aug 17, 2025

"Excellent"

8.0

家族4人での利用でしたが客室は1部屋でもよかったかもと思えるぐらい広い部屋でした。 洗濯機や乾燥機、食洗機まで付いていて設備は申し分なし。 難点はこのホテル周辺には自販機はなく、温泉まで行かないと無いです。 リゾート内は繋がってますがレストランやショッピングがある場所まではかなり歩きます。 遊園地となると徒歩10分くらいかも? 初めてルスツリゾートに来ましたが、こちらの施設はウインターシーズン向けかなと思いました。 夕食も部屋で料理しない人はレストランのビュッフェか1番奥の居酒屋くらい、もしくはモノレールで10分くらいのウェスティンしかなく選択肢は少ないです。

Helpful?
なおこ
Verified booking
family_with_children
Standard Room
Stayed in Aug 16, 2025

"Good"

4.0

新しく綺麗で部屋もゆったりしており過ごしやすかった。スタッフは外国人であったが質問に対して親切な対応であった。ただ、日本語ではないスタッフの私語があり内容が客とのやり取りについて言及するもので不快。 忘れ物をしてしまい紛失した場所も記憶にあった為、詳細含めて問い合わせの電話をした所、「すみませんが、ありません」の一言であり国内外の対応の違いを感じた。あまり人種による違いを指摘したくないが、日本人の施設であれば忘れ物があった時点で連絡が来るし、着払いで郵送もしてくれるのでオーナーが日本人以外でスタッフも外国人だとサービスが行き届かないのだなぁと残念な気持ちになった。ルスツやニセコはもはや海外のようなものであるので忘れ物をした方が悪いのかもしれない。宿泊される方は気をつけて頂きたいです。

Helpful?
H
Hiroaki
Verified booking
Standard Room
Stayed in Aug 16, 2025

"We will repeat!"

10.0

Nice Room! Nice View! Nice Hospitality‼︎

Helpful?
H
HIROKO
Verified booking
Standard Room
Stayed in Aug 15, 2025

"Excellent"

8.0

キッチン、食器など館内設備が充実

Helpful?
A
atsushi
Verified booking
Standard Room
Stayed in Aug 11, 2025

"Good"

4.0

レストランが遠い

Helpful?
E
EIKO
Verified booking
family
Standard Room
Stayed in Aug 9, 2025

"Exceptional"

10.0

景色が最高

Helpful?