Merveille Hakone Gora

Check-in & Out

Property Notes

Check-in is available for guests without a meal-plan or have breakfast-included plan rate until 22:00. Guests with dinner-inclusive plans must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, your booking may be canceled, and no refund will be given. Please inform the property 3 days in advance if guests have any food allergies or dietary needs. Certain requests are subject to availability and additional charges may apply. Please contact the property for more details. Guests without a meal plan who want to eat breakfast or dinner at the property must make a reservation by 16:00 the day of for dinner, and 20:00 the day of for breakfast next day. Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box. Guests bringing children up to age 3 years old must contact the hotel for the child rates. The shuttle service from Gora Station is available between 15:00-18:00. Please call the property upon arrival at the station. Contact details can be found on the booking confirmation.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests must check in by 18:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.