The Hotel Seiryu Kyoto Kiyomizu - a member of the Leading Hotels of the World-

Everything - the hotel is a haven after a hectic day. The service is exceptional. Our tour guide/driver booked via Get Your Guide (provider being Best Trip to Kyoto) did not turn up as scheduled or communicate with us, so we were badly let down. The reception team/concierge organised a replacement for within an hour despite it being a bank holiday, who was frankly much better than the Get Your Guide options we had taken in Tokyo. They salvaged our day and stay in Kyoto. We cannot fault the hotel and its high spec, comfortable, with great quality food and exceptional service. Thank you!

The food diversity may not suit all western tastes but it is delicious!

Space and atmosphere.

Automatically turning -off light in the toilet.

everthing about the Seiryu exceeded our expectations

Nothing

The location was fabulous and the facilities were first class!

Ingress and egress were different at times but that was because it was so close to the tourist attractions

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The room was comfortable and large with big windows, well equipped. Lots of light, roof top and pagoda views, modern and serene room. The bathroom is big, great hot water pressure, wonderful amenities constantly replenished. Loved the wood tooth brushes, combs, and hair brushes. Very sweet to send up to the room nonalcoholic Chardonnay for a birthday—was delicious.

Guests should be told to wear the indoor slippers provided by the hotel because the carpets have dirt stains. The third sofa bed was smaller than expected. Non dairy milk or creamer should be provided for the coffee machine.

excellent service and amazing property