Holiday Inn Club Vacations New Orleans Resort by IHG

Loved the studio. Walking distance to everything we needed! Stayed a week during jazz fest! Loved it. Will definitely stay again!

Nice hotel friendly people clean easy access to the French quarter. Do not like the fact that they get you to sign up for a tour and charge the credit card, but the manager did an amazing job at fixing it.

Treated us like we were VIP guests Beautiful accommodation close to everything

Nice staff. Manager was great.

There was a small issue with construction being done however the front office was able to resolve the issue with us . We plan on coming back for the hospitality and convenience of the being near everything.

This hotel is good, but it is not great. We liked the room, with its kitchen and sitting room that is separate from the bedroom, and we liked how it is within walking distance of the French Quarter and other things but not actually in the French Quarter. While this hotel is maintained well, it is getting old. Everything is nice and clean, but it is not super nice or sparkling clean. We felt it was worth the price we paid. This is a timeshare place, and so during checkin and in the middle of our stay we got the usual requests in person and by phone to attend a sales session, with a fairly modest price discount offered if we attended one of their sessions. We could have done without those in person and by phone sales attempts, but they were fine with us saying no. One minor thing was that the kitchen sink faucet leaked some water from its base onto the kitchen countertop when turned on. It wasn’t enough for us to get overly concerned, but we did tell the front desk right when we noticed it, and two maintenance guys came right to our room. They slowed the leak, but the leaking of some water onto the kitchen counter upon use of the kitchen faucet continued throughout our six-night stay. We used the two provided kitchen sink towels to wrap around the base of the kitchen faucet to stop any leaking water from spilling onto the countertop, and we continued using the kitchen faucet in the mornings to fill the coffee maker and to clean up the coffee cups and plates that we used.

This would have been a great vacation if the AC would have worked appropriately. After notification the first time and coming to to "reset" and change filter it did work but never got below 74° in the unit. Notification number 2 went on deaf ears, we did check out and move to another hotel. I did alert the front desk upon early check-out, was advised Manager would contact me the next day but that never happened. Never asked for a refund, didn't expect one, however, communication would have been nice. When the room reached 80° that was too much. So, in a nutshell: perfect location, excellent employees, spacious suites. Need to work on upkeep of HVAC so other people who spend so much to stay are happy. Learn on better communication practices.

The suite was clean and spacious and located near many restaurants. Unfortunately they were doing construction and heard loud drilling sounds at 7am! It’s NOLA ! I would have liked to sleep in while I was on vacation and that was hard to do. The pool is super small and looked more like the size of a hot tub. So I couldn’t enjoy that either.

We loved the property and staff and plan to return.

Good place, perfecto for families close to bourbon street by walk, some of the staff pretty friendly, 1 think doesn’t like about the experience is when you check in they want to do for you to attend a meeting to sell you a time share and I booked from a third party because I’m not interested in that option, so is frustrating they want for you and insist and insist calling you etc, other than that it’s Greta. The valet and host at the front door was great pretty good attitude