Duck Bay Hotel

We loved our stay here. Our room was perfect, breakfast was delicious, the hotel is spotless and the staff in all areas were very friendly, welcoming and helpful. The restaurant is lovely, we ate there twice, the food both times was delicious and the view is incredible no matter where you sit. We can’t praise the place enough!

Property was nice although we werent aware after paying £200 to stay for one night that we had to leave an aditional £50 incase we made a mess or broke somthing, we werent aware of this and took offence. Concidering right outside at the public park it was over grown with litter,plastic bottles and left over DIY barbacue trays, end to end parking which meant we couldnt even park, wont be returning

I booked our stay a month in advance and requested a cot for my two-year-old, which was confirmed twice. At check-in, staff reassured us it had been arranged. But when we entered the room, it wasn’t there. At 8:30 PM we returned to find it still missing. Reception said all cots had been issued. A staff member eventually brought one, but it was broken and unusable. No alternative was offered. From 8:30 to 9:30 PM, staff were in and out of our room. No privacy, no peace, and no safe place for our toddler to sleep — in your most expensive suite. The sofa bed offered was broken with exposed springs. I had to help force it open, and when I tried to lay my son on it, he cried out in pain. He became distressed and injured himself running around the room. We were forced to leave at 9:30 PM and drive home in torrential rain and darkness, with a crying child and a distressed wife. The following day, which I had taken off work, was ruined. We lost money on bookings and our plans were cancelled. While we received an apology, no compensation was offered. Given your previous refusal to provide a nebuliser to a terminally ill child — and now failing to accommodate a toddler’s basic need to sleep — your hotel is clearly not family-friendly. The food is overpriced, the service poor, and Duck Bay is clearly going downhill. I would avoid it entirely if you have children.

Excellent location , dining and service

I would come back again

Great overnight stay. Evening meal superb as was the Breakfast

Great location

The overnight stay was perfect. Better than expected.

Very few options for dinning, drinks or atmosphere for rainy weather days.

What a hidden gem at the bottom of Loch Lomand. There is a park, an amazing restaurant, and the grounds and hotel are amazing with kind staff. We had a room with a slider out to a view of the loch. The room was clean and quiet. We loved it!