Duck Bay Hotel

Friendly helpful staff Beautiful room surroundings and hotel Food deelish

This hotel is in a beautiful setting and very clean. The food in the restaurant is really good. Restaurant staff are very nice and the young girl with dark long hair who works in the cafe is so accommodating (Sorry should have asked her name). The rest of the staff were a bit officious. Not that's the good bit over. Over all customer service left a lot to be desired. We were told when we arrived that breakfast was between 7-10 but as long as we get there before 10 that's fine. The room was small but spotless. Bed is hard. Lots of noise outside. Not a good sleep experience. Then went to outside bar for a bottle of white wine. Asked for a chilled bucket but they said they didn't have any and that I could asked inside at the bar but doubted they had any either. After a while we went inside and asked the lovely girl that I mentioned earlier and nothing was a bother. She promptly got a chilled bucket. Now to breakfast. We arrived at 9:45. So far so good. Ordered breakfast. Noticed things were getting cleared up at 10. So I asked ifI could get some tea after eating breakfast. Staff said as long as I did so at 10:15 latest. 10:10 went up to get tea and an older man was cleaning the coffee machine. I went to get hot water from the hot tap, he told me that I should have used the machine. I couldn't as he was cleaning it before 10:15. He said that breakfast is over at 10. I tried to explain that another member of staff said that I was ok till 10:15 but he just repeated himself the

Well maintained hotel in an amazing location literally on the edge of the loch. We stayed in a ground floor suite with a shared terrace overlooking the water. The room was very spacious and immaculate. There were a few niggles, the room was for 2 people, but although there was more than enough room, there was only one comfy armchair. The bedside lamp switches could only be reached by climbing out of bed! There was a small dressing area with a dressing table the mirror of which was set at such a high level that when sat at the table, the view was from the eyes up. Strangely this area had no lighting and at night was useless as a dressing area. On a positive note, every member of staff we encountered was charming and helpful.

The hotel respects completely, what is present on website. The staff very nice and polite. Restaurant food and service excellent. High recommended. Riccardo Diviach

It was a lovely room with a beautiful view. Cleanliess could have been better but overall the staff were very friendly and helpful

Lovely water view and great breakfast!

Just an overnight to catch up with family. Excellent stay.

Stayed at the duck bay on 2 occasions 1st time i was in a roo that walk out thought patio doors to the loch which was nice and so was the room . Second time wasnt the same outcome i was in the room next to reception and was awoke at 6am with deliveries ceah banfmf wallop of cages and engine running cab doors slaming . Bur wouldnt put me off staying here .

They ban you from the property if your raise a complaint for housekeeping coming in your room when your asleep. Refund you and ban you. Great business practices!

Loved it all. Can't wait to visit again.