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8.3 / 10 Guest Rating

Suites Tulum

Carretera Tulum-Boca Paila km 9.2, Tulum, mx

Suites Tulum - main view

About the Property

Luxurious Accommodation
Suites Tulum offers air-conditioned rooms with mountain views, free WiFi, and cozy patios overlooking the pool. Some rooms even feature fully equipped kitchens, providing the perfect home away from home.

Relaxation and Recreation
Guests can unwind by the outdoor swimming pool, stroll through the lush garden, or enjoy a delicious meal at the on-site restaurant. The hotel also offers bike rentals, perfect for exploring the popular cycling routes in the area.

Convenient Location
Located in the vibrant Zona Hotelera district, Suites Tulum is just a stone's throw away from the stunning South Tulum Beach and a short drive to the fascinating Tulum Archeological Site. With a paid airport shuttle service available, your getaway couldn't be more convenient.

Book your stay at Suites Tulum now for a truly unforgettable experience!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Garden
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent167 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the friendly staff.

Categories

Cleanliness7.5
Service9.0
Location9.0
Room Quality8.0
Amenities7.5
Value for Money8.5
Food and Beverage8.3
Overall Experience8.5

Select topics to read reviews

D
DuncancaCA
Verified booking
couple
Standard Room
Stayed in Dec 15, 2025

"Good"

5.0

Great location and fair price for what you get. Rooms were nice and quite, common spaces available were great.

Everything was great except that the property is monitored by cameras and it would appear that there is someone watching and listening. We were engaged on What-app following a private conversation that I had with my partner in a common area while she was sunbathing. later we received a message indicating that staff were taking care of an issue that I had identified in our conversation. I think it was well intentioned but did indicate that someone is watching, listening and engaging on private conversations. This was a violation of my privacy which I value higher than a lot of things. Read through comments, I am not the first to identify this similar issue. Great place to stay just have to watch what you say and where you say it. Have Fun!

Helpful?
K
K_R_P_RfiFI
Verified booking
couple
Standard Room
Stayed in Dec 4, 2025

"Paikka oli ihana, hieman jo ajan sävyttämä, mutta se ei meitä haitannut"

9.0

Sijainti oli erinomainen

Huoneistojen välinen ovi päästi viereisen huoneen kaikki äänet läpi, pieni lisä-ääneneristys voisi olla paikallaan

Helpful?
E
EssifiFI
Verified booking
couple
Standard Room
Stayed in Dec 3, 2025

"Peaceful oase of rest and sun!"

10.0
Helpful?
D
DAVIDclCL
Verified booking
couple
Standard Room
Stayed in Nov 24, 2025

"Good"

5.0

La ubicación.

piezas muy pegadas una de las otras. Escuchabamos al vecino que se ponía a conversar a las 06:00 am.

Helpful?
D
DuncancaCA
Verified booking
couple
Standard Room
Stayed in Nov 17, 2025

"Pleasant. Privacy in regards to monitoring by cameras was of concern."

8.0

Location was great rooms were comfortable and bed was great. Location was excellent and hotel facilitated beach access. Easy to come and go and Wifi worked great.

My wife and I were having a personal conversation on the upper floor after I arrived while she was sunbathing. There were a few comments made on some safety items regarding construction as this is my career. What was extremely disturbing is shortly after the owner contacted me on Whats-app to address specific items noted during our private conversation. I find this to be a huge violation of privacy and inappropriate. I had previously read comments on the property that indicated similar and did not think much of it at the time. The safety items were somewhat negligible and were not affecting my stay and fairly general to all surrounding properties. Listening/Spying and directly engaging us on topics felt extremely instrusive and made both of us uncomfortable at the property and too uncomfortable to engage on any topics further. The rest of the stay and facilities were perfect for our trip and reasonably priced compared to similar options. Just be wary that you will be watched/listened to while in common areas of the properties. (hopefully not the rooms too!).

Helpful?
S
SandiebeBE
Verified booking
couple
Standard Room
Stayed in Nov 11, 2025

"Very Good"

7.0

Gentillesse du personnel qui nous a permis de rester garer la dernière journée dans le parking privé, la résidence est surveillée par un garde la nuit, les coatis un peu partout au petit matin, la vue sur le rooftop. L hôtel est bien situé pour ceux qui aiment ce genre d endroit

Piscines ne semblent pas très propres et celle sur le rooftop est très très petite... la zone hôtelière de Tulum n est pas du tout notre style mais l hôtel n y est strictement pour rien...

Helpful?
S
SlimmxMX
Verified booking
couple
Standard Room
Stayed in Oct 17, 2025

"Debe mejorar."

6.0

El concepto rústico, la limpieza del cuarto, el espacio amplio, la comodidad de la cama.

Falta mantenimiento, todo lo de metal estaba oxidado por la humedad de la selva. Los muebles no coordinaban, eran de diferentes maderas o troncos, por lo que se veía como improvisado. Las albercas eran pozas de concreto, no tenían azulejo, eran pequeñitas, el piso se veía algo sucio. Todo el piso en el cuarto y baño, era de concreto. No tenía playa propia, nos mandaron a un club de playa, que no tenía alberca y desgraciadamente el mar estaba café en todo Tulum, porque había habido sargazo, por lo que era imposible meterse a nadar.

Helpful?
M
matteoitIT
Verified booking
couple
Standard Room
Stayed in Aug 29, 2025

"Exceptional"

9.0
Helpful?
E
EsteresES
Verified booking
couple
Standard Room
Stayed in Aug 13, 2025

"Very Good"

7.0

La atención del equipo de seguridad y de Nicolas

La ducha no tenia mucha presión

Helpful?
A
Adam
Verified booking
Standard Room
Stayed in Aug 4, 2025

"Hotel with a view"

10.0

Impressive place to stay in the jungle canopy

Helpful?