Comfort Inn & Suites Pittsburgh-Northshore

The hotel held a party on my floor which prevented me from sleeping until 2am, the room did not smell the best, we lost outage for hours during the night, and no one offered any type of compensation after we shared our feedback

The hotel itself was not bad, good breakfast too, the area was not so good. The hotel is located in a ‘barren’ neighborhood, abandoned buildings in front of a street where anyone could just look in to seeing customers swimming, eating etc.

Rooms are basic yet kept clean. Bathrooms look renovated. Shower pressure good. There is a building that is adjacent to the hotel property that it’s abandoned and looks disgraceful.

Aside from the mouse roaming around our room it was not a bad hotel. It appeared clean and smelled nice. The chlorine smell in the pool area was very strong and the water was cold but it was clean. Before going to bed for the night I noticed movement out of the corner of my eye, only to realize it was a mouse running back and forth between the beds. We had no food or crumbs on the floor. My kids were already asleep to I chose not to ask to be moved but I did let the front desk attendant now when I left. I also have a video of the mouse running around the floor. I was told I would be contacted later in the day and I would most likely recieve some compensation. It's been over a week with no contact from the hotel.

Clean

Very nice hotel and helpful staff. There was a minor issue which required and room change and was swiftly dealt with. If you are happy using the public buses, there is a bus a 2-min walk from the hotel which offers good connectivity to various routes, attractions and the light rail.

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Doors don’t lock

Good location to Pirates ballpark, homeless around property, parking should be free, check-in staff was helpful, check-out staff had no personality

Very clean room and friendly staff.