The Moorings

Lovely staff but no WiFi and the bar downstairs wasn't open the food in the restaurant was delicious

Excellent hotel. Second time I’ve stayed there. Expect to revisit at some point.

The stay overall was very good, the hotel and room were clean and the bonus of having the Italian bistro next door was brilliant.( good food and caring chef ) In respect of the team on duty, everyone was very friendly and attentive making the stay very enjoyable and would have no hesitation staying next time i am up in the north, a big thanks to everyone.

Arrived early and room was already available, staff were really helpful offering to help with bags etc. restaurant food was really good, and staff very friendly. I called in the week asking if I could get an early breakfast as I was running GNR , they couldn’t open early but went out and bought me the breakfast items I’d mentioned specially. Needs a little updating but everything was clean tidy and professional and very friendly.

An overnight stop following a long day at Beamish Museum. The Moorings provided all that we needed close by before a long journey home next day. The restaurant staff were excellent, recommending excellent food that was good value for money.

Lovely stay and clean and comfortable room at a very good price Just lacking in hosting When given the key we were shown to our room but no other information passed on or anything in the room we had to ask what time and where breakfast would be served Also when we went to breakfast ourselves and 4 other tables were sat in the restaurant waiting for 25 minutes before seeing or being acknowledged by a member of staff and being shown where the coffee was it was a shame as the cooked breakfast was delicious and lovely accommodation as I say just lacking in a host to welcome you

The Moorings changed hands six months before our visit. Interestingly it is now more of an Italian Restaurant with an accomodation block. The staff are friendly and helpful. The only down point is breakfast is basic and isn't served until 9.00am.

Excellent, only negative comment is that the included continental breakfast was just a bowl of cereal. Cooked breakfast was available at £8 extra but this was not served until 9.30am. We were quite happy with the cereal, but others may not be. The bistro restaurant is excellent and good value for money

A lovely place, very popular / busy. Clean and modern. Reasonable cost. Lovely food. Husband had best steak ever. Would go again. Confusion on arrival as reception not open. Hotels.com site incorrectly states 'Front desk staff will meet you on arrival' - sign directed residents up stairs and round the back to the bar which was busy and the staff kept apologising until manager came to check us in. Needed complicated low level key code to get into hotel building. Hotels.com site incorrectly states breakfast included, but 'breakfast' just consisted of tea/coffee and cereals, not even a continental as no toast bread fresh fruit etc. Full English at the reasonable cost of £8. Very happy with hotel, but Hotels.com site needs correcting.

I booked this on the app for £70 including breakfast. When we got there I was charged £88 by an assistant and he said the owner/manager would call me about the charge. £70 for the room and £18 for breakfast. No call. I challenged them about it when we got back to the hotel and was told there was no breakfast without paying for it. No refund was offered. He said he would find out why the app said free breakfast and let me know in the morning. In the morning he wasn’t there. The breakfast was ok served by one guy. The place is comfortable but service etc is very amateurish. No check in person, no information about meal times or internet password. Everything closes at 10pm so don’t expect late nights. Room as good and clean and the bed comfortable but there was a grinding noise coming from somewhere all night which kept my wife awake.