Residence Inn By Marriott Port Arthur

Room was great. Bed a little soft for being 2years old. Food was very good. Staff were great

When we first arrived, the hotel was very well lit outside and was very inviting. The front desk staff was accommodating when I asked to switch to a different room on higher floor. Once in room, the bed has a huge crater in the middle, the extremely bright lights from outside flood the room even when darkening shades closed. The a/c unit sounds like a massive machine and woke me every time it came on. The walls appear thin because I could hear the neighbors TV all night as well as floor above neighbor when he walked. I wouldn’t stay here again. Barely slept.

Clean and new

Staff and Clean and Comfortable

I like that the location is right off the highway and very convenient.

The property was clean and modern. We had a fridge, microwave, sink, plates etc which was great and a working AC. There was also free breakfast, free parking and only a $20 incidental hold. There was a stain on our carpet though, not many onsite facilities and nobody offered to help with luggage but asides that, pretty great.

It was a wonderful stay and just positive caring staff and breakfast was awesome. THANKYOU YALL

clean

well, my TV didn't work properly. spoke to the front desk and they sent the maintenance guy all he said was "it looks like the internet isn't working. and never fixed it.