Roami at The Brassline

No real person !

the parking was confusing & very expensive! We were told by the hotel manager to park on the back wall it was free! but they had 2 guys in the parking lot charging folks to come in! it wasn’t a set price they were charging because we told them what we were willing to pay & the accepted! they were just sitting in chairs in the lot the whole weekend

Clean, hassle free, liked the supplies in hand

This was the oddest and most vaguely described anticipated experience. I literally never even saw anyone at the front desk ever. No one responded to my texts from either of the phone numbers. The towels provided had so many holes in them that they were useless! We checked out early and got a different hotel. The strangest place on earth masquerading as a hotel when it’s a hostel!

There were only 2 remotes to the TVs one of the bedrooms TV didn’t have a remote. Both of the showers water were cold, the water never got hot. Also when we left we were putting the luggage in the car. We left a piece of luggage in the lobby trying to load the car but we thought we could get back in the lobby but we couldn’t and had to call the 24 hour customer service and we could not get through. It was terrible. And the other pool was too far.

This is one of those self service “unattended” hotels. Not even sure if it qualifies as a hotel. Our room was decent. They were recently renovated within the last few years. Our room was right on the street so it was fairly noisy both from street traffic and people entering. There is a rooftop area but it’s only a place used to go smoke weed. It’s convenient if you are attending a meeting at the convention center. It’s a 15 minute walk to Canal street. Several restaurants are close by.

I had a pleasant experience. The check-in process was a little tedious having to find a link inside a link inside a text message. The space was clean and well appointed and in a great location close to the event center and dining options. I will book here again.

Booked the room over six months prior and got the most undesirable room. It right next to a large dumpster, which was emptied 3 out of 4 nights in the middle of the night. Did not get check in instructions until I called hours before check in time even that I was told that I would get it 72 to 24 hours prior to check in time. No early check in or late check out. Cobwebs in the ceiling, damaged flooring in the kitchen. No closets or dresses. Small TVs and inadequate seating for two bedroom unit. Was very disappointed for the amount that I paid for my four night stay. I wouldn’t stay there again.

My family really enjoyed our stay. The room was extremely nice and very clean. My one suggestion for fellow travelers is to bring extra face towels (which I do anyway) and maybe a blanket because most things are virtual so there is no housekeeping and it just makes things a lot more convenient. The full kitchen came in handy as well. Our check in and out process was very easily and well explained. We will definitely be booking there again!

The Lola has a great design, modern aesthetic, in a convenient downtown location. When you book it, you receive a link with easy to check in/out info, how to access the building, wifi password, etc. You use keypad codes so you really don't need to interact with anyone unlike a traditional hotel. I got a studio room that was spacious and well-designed with thoughtful features like a white noise machine, micro and fridge, open layout. The lobby, gym, and rooftop common spaces are well kept and the complimentary laundry is a nice bonus! Note when booking on Expedia - the Lola comes up as pet-friendly, which it is, but there is a $150 pet fee.