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8.1 / 10 Guest Rating

Terrasse Hotel Playa del Carmen

Av 10 entre calle 56 y 58. Colonia Colosio, Playa del Carmen, mx

Terrasse Hotel Playa del Carmen - main view

About the Property

Luxurious Accommodation
Experience the ultimate comfort at Terrasse Hotel Playa del Carmen, offering air-conditioned rooms with free WiFi, private bathrooms, and city views. Some rooms even feature a balcony for a breathtaking scenery.

Delicious Dining Options
Indulge in a culinary journey at our restaurant serving a variety of cuisines including Italian, Mexican, and Pizza. Vegetarian options are also available upon request to cater to every guest's preference.

Convenient Location
Situated just 1.2 km from Playa del Carmen Beach, our 4-star hotel is conveniently located near popular attractions like Playacar Beach and ADO International Bus Station. With a 24-hour front desk and a paid airport shuttle service, your travel needs are seamlessly taken care of at Terrasse Hotel Playa del Carmen.

Ready to experience luxury and convenience? Book your stay at Terrasse Hotel Playa del Carmen now!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Double Room with Two Double Beds - Photo 1
Deluxe Double Room with Two Double Beds - Photo 2
Deluxe Double Room with Two Double Beds - Photo 3
Deluxe Double Room with Two Double Beds - Photo 4
Deluxe Double Room with Two Double Beds - Photo 5
Deluxe Double Room with Two Double Beds - Photo 6
Deluxe Double Room with Two Double Beds - Photo 7
Deluxe Double Room with Two Double Beds - Photo 8
1/8

Deluxe Double Room with Two Double Beds

This air-conditioned twin room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.

23 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxTVAir conditioningHair dryer

Deluxe Double Room, 2 Double Beds

Non-refundable
Breakfast Included
20% OFF$54.79

$43.83

Includes taxes & fees
Deluxe Double Room - Photo 1
Deluxe Double Room - Photo 2
Deluxe Double Room - Photo 3
Deluxe Double Room - Photo 4
Deluxe Double Room - Photo 5
Deluxe Double Room - Photo 6
Deluxe Double Room - Photo 7
Deluxe Double Room - Photo 8
Deluxe Double Room - Photo 9
Deluxe Double Room - Photo 10
1/10

Deluxe Double Room

This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

17 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxTVAir conditioningHair dryer

Deluxe Double or Twin

Non-refundable
Room Only
20% OFF$319.75

$255.8

Includes taxes & fees
Standard Double Suite - Photo 1
Standard Double Suite - Photo 2
Standard Double Suite - Photo 3
Standard Double Suite - Photo 4
Standard Double Suite - Photo 5
Standard Double Suite - Photo 6
Standard Double Suite - Photo 7
Standard Double Suite - Photo 8
Standard Double Suite - Photo 9
Standard Double Suite - Photo 10
1/10

Standard Double Suite

The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a balcony with city views, this suite also provides a mini-bar and a flat-screen TV with streaming services. The unit offers 2 beds.

23 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxTVAir conditioningHair dryer

Suite - Double/Double - Balcony

Non-refundable
Breakfast Included
20% OFF$67.94

$54.35

Includes taxes & fees
Deluxe Double Room, 1 Queen Bed - Photo 1
Deluxe Double Room, 1 Queen Bed - Photo 2
Deluxe Double Room, 1 Queen Bed - Photo 3
Deluxe Double Room, 1 Queen Bed - Photo 4
Deluxe Double Room, 1 Queen Bed - Photo 5
Deluxe Double Room, 1 Queen Bed - Photo 6
Deluxe Double Room, 1 Queen Bed - Photo 7
Deluxe Double Room, 1 Queen Bed - Photo 8
Deluxe Double Room, 1 Queen Bed - Photo 9
1/9

Deluxe Double Room, 1 Queen Bed

1 Queen Bed188-sq-foot room with city views Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 55-inch Smart TV with digital channels and NetflixFood & Drink - Minibar (fees may apply)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

17 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
MinibarShowerSafety deposit boxAir conditioningHair dryerDesk

Deluxe Double Room, 1 Queen Bed

Non-refundable
Breakfast Included
20% OFF$45.61

$36.49

Includes taxes & fees
Deluxe Double Room, 1 King Bed - Photo 1
Deluxe Double Room, 1 King Bed - Photo 2
Deluxe Double Room, 1 King Bed - Photo 3
Deluxe Double Room, 1 King Bed - Photo 4
Deluxe Double Room, 1 King Bed - Photo 5
Deluxe Double Room, 1 King Bed - Photo 6
Deluxe Double Room, 1 King Bed - Photo 7
Deluxe Double Room, 1 King Bed - Photo 8
Deluxe Double Room, 1 King Bed - Photo 9
Deluxe Double Room, 1 King Bed - Photo 10
1/10

Deluxe Double Room, 1 King Bed

1 King Bed237-sq-foot room with city views Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 55-inch Smart TV with digital channels and NetflixFood & Drink - Minibar (fees may apply)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

22 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxAir conditioningHair dryerDesk

Deluxe Double Room, 1 King Bed

Non-refundable
Breakfast Included
20% OFF$54.79

$43.83

Includes taxes & fees

Guest Reviews

8.1
Excellent314 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness7.7
Service9.2
Location8.7
Room Quality7.1
Amenities7.7
Value for Money8.1
Food and Beverage8.2
Overall Experience8.2

Select topics to read reviews

S
ShannoncaCA
Verified booking
young couple
Standard Room
Stayed in Sep 22, 2024

"Exceptional"

10.0
Helpful?
V
Victor
Verified booking
partner
Standard Room
Stayed in Sep 17, 2024

"Exceptional"

10.0

Me encantó el lugar es mi 3ra vez y siempre es muy cómodo

Helpful?
C
Cornelio Martínez
Verified booking
partner
Standard Room
Stayed in Sep 16, 2024

"Exceptional"

10.0

Excelente

Helpful?
V
Victor
Verified booking
partner
Standard Room
Stayed in Sep 16, 2024

"Exceptional"

10.0

Es la segunda vez que me quedo en el hotel y como siempre es el lugar idóneo para descansar

Helpful?
V
Victor
Verified booking
partner
Standard Room
Stayed in Jul 22, 2024

"Exceptional"

10.0

Me pareció una excelente opción para alguien que quiere descansar, no está cerca de la vida nocturna, por lo que fue excelente para mí!

Helpful?
S
ScottgbGB
Verified booking
young couple
Standard Room
Stayed in Jul 22, 2024

"Great location for a few nights in Playa Del Carmen."

8.0

Basic but comfortable place to stay for a few nights in Play Del Carmen. Perfectly situated to walk onto 5th Avenue, which is just a few minutes walk away. Close walk to the beach and nice to have a voucher for a lounger at one of the beach clubs included with our stay. Nice touch having microwave and hot/cold water available in the foyer. We enjoyed our stay.

Bathroom smell was really bad during our first night. Don't think it helped closing it in. When the cleaners came in the next day they sorted it out for us. Actually helped keeping the door open.

Helpful?
T
TerrellusUS
Verified booking
young couple
Standard Room
Stayed in Jul 10, 2024

"Very nice and welcoming. Our stay was cut short due to the hurricane, but very nice staff!! Thank you again!"

9.0
Helpful?
J
JadegbGB
Verified booking
solo traveller
Standard Room
Stayed in Jul 4, 2024

"Great spot, good value for money"

10.0

Great staff, very helpful. Clean and well decorated space.

Nothing.

Helpful?
G
GergelyhuHU
Verified booking
solo traveller
Standard Room
Stayed in Jun 28, 2024

"Good"

7.0
Helpful?
S
ShannoncaCA
Verified booking
with friends
Standard Room
Stayed in Jun 12, 2024

"Great little hotel, everything you need in one place."

9.0

I stayed there 4x already love the location away from the hustle and bustle. Amenities are great!

The receptionist Luna was very rude. I don’t speak fluent Spanish however she told another person that I had everything I needed in my room and didn’t let me ask my question. All I needed was a facecloth. Never said hi to us as we entered and barely smiled. If she doesn’t want to work in the tourism industry she should change jobs. I am not a complicated and needy customer. The young man at night and the red hair girl are always extremely welcoming and helpful. The ease to rent the bikes from the hotel is a huge plus!! I love them both. I unfortunately cannot say the same for Luna.

Helpful?
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