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8.1 / 10 Guest Rating

Terrasse Hotel Playa del Carmen

Av 10 entre calle 56 y 58. Colonia Colosio, Playa del Carmen, mx

Terrasse Hotel Playa del Carmen - main view

About the Property

Luxurious Accommodation
Experience the ultimate comfort at Terrasse Hotel Playa del Carmen, offering air-conditioned rooms with free WiFi, private bathrooms, and city views. Some rooms even feature a balcony for a breathtaking scenery.

Delicious Dining Options
Indulge in a culinary journey at our restaurant serving a variety of cuisines including Italian, Mexican, and Pizza. Vegetarian options are also available upon request to cater to every guest's preference.

Convenient Location
Situated just 1.2 km from Playa del Carmen Beach, our 4-star hotel is conveniently located near popular attractions like Playacar Beach and ADO International Bus Station. With a 24-hour front desk and a paid airport shuttle service, your travel needs are seamlessly taken care of at Terrasse Hotel Playa del Carmen.

Ready to experience luxury and convenience? Book your stay at Terrasse Hotel Playa del Carmen now!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Double Room with Two Double Beds - Photo 1
Deluxe Double Room with Two Double Beds - Photo 2
Deluxe Double Room with Two Double Beds - Photo 3
Deluxe Double Room with Two Double Beds - Photo 4
Deluxe Double Room with Two Double Beds - Photo 5
Deluxe Double Room with Two Double Beds - Photo 6
Deluxe Double Room with Two Double Beds - Photo 7
Deluxe Double Room with Two Double Beds - Photo 8
1/8

Deluxe Double Room with Two Double Beds

This air-conditioned twin room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.

23 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxTVAir conditioningHair dryer

Deluxe Double Room, 2 Double Beds

Non-refundable
Breakfast Included
20% OFF$62.61

$50.09

Includes taxes & fees
Deluxe Double Room, 1 Queen Bed - Photo 1
Deluxe Double Room, 1 Queen Bed - Photo 2
Deluxe Double Room, 1 Queen Bed - Photo 3
Deluxe Double Room, 1 Queen Bed - Photo 4
Deluxe Double Room, 1 Queen Bed - Photo 5
Deluxe Double Room, 1 Queen Bed - Photo 6
Deluxe Double Room, 1 Queen Bed - Photo 7
Deluxe Double Room, 1 Queen Bed - Photo 8
Deluxe Double Room, 1 Queen Bed - Photo 9
1/9

Deluxe Double Room, 1 Queen Bed

1 Queen Bed188-sq-foot room with city views Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 55-inch Smart TV with digital channels and NetflixFood & Drink - Minibar (fees may apply)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

17 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
MinibarShowerSafety deposit boxAir conditioningHair dryerDesk

Deluxe Double Room, 1 Queen Bed

Non-refundable
Breakfast Included
20% OFF$52.14

$41.71

Includes taxes & fees
Deluxe Double Room, 1 King Bed - Photo 1
Deluxe Double Room, 1 King Bed - Photo 2
Deluxe Double Room, 1 King Bed - Photo 3
Deluxe Double Room, 1 King Bed - Photo 4
Deluxe Double Room, 1 King Bed - Photo 5
Deluxe Double Room, 1 King Bed - Photo 6
Deluxe Double Room, 1 King Bed - Photo 7
Deluxe Double Room, 1 King Bed - Photo 8
Deluxe Double Room, 1 King Bed - Photo 9
Deluxe Double Room, 1 King Bed - Photo 10
1/10

Deluxe Double Room, 1 King Bed

1 King Bed237-sq-foot room with city views Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 55-inch Smart TV with digital channels and NetflixFood & Drink - Minibar (fees may apply)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

22 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxAir conditioningHair dryerDesk

Deluxe Double Room, 1 King Bed

Non-refundable
Breakfast Included
20% OFF$62.61

$50.09

Includes taxes & fees

Guest Reviews

8.1
Excellent314 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness7.7
Service9.2
Location8.7
Room Quality7.1
Amenities7.7
Value for Money8.1
Food and Beverage8.2
Overall Experience8.2

Select topics to read reviews

V
Victor
Verified booking
partner
Standard Room
Stayed in Dec 15, 2024

"Exceptional"

10.0

4ta vez que nos quedamos y siempre es garantía

Helpful?
Y
yomi
Verified booking
Standard Room
Stayed in Dec 10, 2024

"Exceptional"

10.0

It's on the middle of a red spot apparently and the hotel manager don't really take care to make sure the rooms look actually good, there's paint all over places that shouldn't be like the bed, the secure box is not working on my room, the fridge wouldn,t get cold, and the roof top could be in better conditions

Helpful?
K
KonstantinoscaCA
Verified booking
solo traveller
Standard Room
Stayed in Dec 9, 2024

"Good value for price but don’t expect something fancy with the terms they use to identify the rooms."

7.0

Good value for this hotel

They make fancy words like suite and balcony in fact it’s just a simple room with a guard rail

Helpful?
K
Kaiwen
Verified booking
Standard Room
Stayed in Dec 1, 2024

"Exceptional"

10.0

Great place!

Helpful?
A
AntoniafrFR
Verified booking
family with young children
Standard Room
Stayed in Nov 24, 2024

"very nice"

9.0

lovely boutique hotel. could do with works done to it as it seems the building is quite old. great decoration and lovely service

NA

Helpful?
V
Victor
Verified booking
partner
Standard Room
Stayed in Nov 19, 2024

"Exceptional"

10.0

Buen lugar, su terraza es muy linda

Helpful?
M
Miguel
Verified booking
Standard Room
Stayed in Nov 6, 2024

"Exceptional"

10.0

Muy bien en la estancia sólo que no teníamos Jabón ni shampoo en los baños, también no teníamos Jabón para lavar trastes.

Helpful?
L
Luis Fernando
Verified booking
Standard Room
Stayed in Nov 5, 2024

"Excellent"

8.0

Good

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 30, 2024

"Pésimo "

2.0

Fue la peor experiencia, muchísimo ruido de las personas que limpiaban la habitación desde antes de las 8 am en los pisos de arriba, se escuchaba como arrastraban todo, barrían, me cambiaron de habitación y lo mismo en la terraza, el internet pésimo, agua fría para bañarse, la plancha horrible no sirve, el aire acondicionado tampoco, cero puedes descansar

Helpful?
C
Cornelio Martínez
Verified booking
partner
Standard Room
Stayed in Oct 9, 2024

"Exceptional"

10.0

Todo bien

Helpful?
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