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8.6 / 10 Guest Rating

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580, Puerto Morelos, MX

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive - main view

About the Property

Spa Services and Recreational Amenities - Indulge in massages and body treatments at the full-service spa, relax at the private beach, and take a refreshing dip in the outdoor pool and spa tub.

Culinary Delights and Beverage Options - Enjoy a variety of dining options including a restaurant, coffee shop, bar/lounge, beach bar, and 24-hour room service. Your stay includes a complimentary cooked-to-order breakfast as well.

Event Spaces and Business Services - Plan your events seamlessly with 8933 square feet of space, a conference center, and 4 meeting rooms. Benefit from amenities like a business center, dry cleaning services, and a 24-hour front desk.

Book your stay at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive for a luxurious and pampering experience in Puerto Morelos.

Facilities & Amenities

Free breakfast
Full-service spa
Fitness facilities
Proposal/romance packages available
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Preferred Club Master Suite Ocean Front King - Photo 1
Preferred Club Master Suite Ocean Front King - Photo 2
Preferred Club Master Suite Ocean Front King - Photo 3
Preferred Club Master Suite Ocean Front King - Photo 4
Preferred Club Master Suite Ocean Front King - Photo 5
Preferred Club Master Suite Ocean Front King - Photo 6
Preferred Club Master Suite Ocean Front King - Photo 7
Preferred Club Master Suite Ocean Front King - Photo 8
1/8

Preferred Club Master Suite Ocean Front King

1 King Bed1076.4-sq-foot room with ocean views Club Level - Separate check-in locationInternet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on request, toothbrush and toothpaste not availableNon-Smoking, pet friendly

100 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Preferred Club Master Suite Ocean Front King

Non-refundable
All Inclusive
20% OFF$802.79

$642.23

Includes taxes & fees
Preferred Club Master Suite Ocean View King - Photo 1
Preferred Club Master Suite Ocean View King - Photo 2
Preferred Club Master Suite Ocean View King - Photo 3
Preferred Club Master Suite Ocean View King - Photo 4
Preferred Club Master Suite Ocean View King - Photo 5
Preferred Club Master Suite Ocean View King - Photo 6
Preferred Club Master Suite Ocean View King - Photo 7
Preferred Club Master Suite Ocean View King - Photo 8
1/8

Preferred Club Master Suite Ocean View King

1 King Bed1076.4-sq-foot room with ocean views Club Level - Separate check-in locationInternet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on request, toothbrush and toothpaste not availableNon-Smoking, pet friendly

100 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Preferred Club Master Suite Ocean View King

Non-refundable
All Inclusive
20% OFF$727.53

$582.02

Includes taxes & fees
Preferred Club Junior Suite Swimout Tropical View King - Photo 1
Preferred Club Junior Suite Swimout Tropical View King - Photo 2
Preferred Club Junior Suite Swimout Tropical View King - Photo 3
Preferred Club Junior Suite Swimout Tropical View King - Photo 4
Preferred Club Junior Suite Swimout Tropical View King - Photo 5
Preferred Club Junior Suite Swimout Tropical View King - Photo 6
1/6

Preferred Club Junior Suite Swimout Tropical View King

1 King Bed538.2-sq-foot room with partial ocean views Club Level - Separate check-in locationInternet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on request, toothbrush and toothpaste not availableNon-Smoking, pet friendly

50 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Preferred Club Junior Suite Swimout Tropical View King

Non-refundable
All Inclusive
20% OFF$562.09

$449.67

Includes taxes & fees
Preferred Club Junior Suite Ocean View King - Photo 1
Preferred Club Junior Suite Ocean View King - Photo 2
Preferred Club Junior Suite Ocean View King - Photo 3
Preferred Club Junior Suite Ocean View King - Photo 4
Preferred Club Junior Suite Ocean View King - Photo 5
Preferred Club Junior Suite Ocean View King - Photo 6
1/6

Preferred Club Junior Suite Ocean View King

1 King Bed538.2-sq-foot room with partial ocean views Club Level - Separate check-in locationInternet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking, pet friendly

50 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Preferred Club Junior Suite Ocean View King

Non-refundable
All Inclusive
20% OFF$531.23

$424.98

Includes taxes & fees
Preferred Club Junior Suite Tropical View King - Photo 1
Preferred Club Junior Suite Tropical View King - Photo 2
Preferred Club Junior Suite Tropical View King - Photo 3
Preferred Club Junior Suite Tropical View King - Photo 4
Preferred Club Junior Suite Tropical View King - Photo 5
1/5

Preferred Club Junior Suite Tropical View King

1 King Bed538.2-sq-foot room with garden views Club Level - Separate check-in locationInternet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking, pet friendly

50 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Preferred Club Junior Suite Tropical View King

Non-refundable
All Inclusive
20% OFF$500.72

$400.58

Includes taxes & fees
Preferred Club Junior Suite Ocean Front King - Photo 1
Preferred Club Junior Suite Ocean Front King - Photo 2
Preferred Club Junior Suite Ocean Front King - Photo 3
Preferred Club Junior Suite Ocean Front King - Photo 4
Preferred Club Junior Suite Ocean Front King - Photo 5
Preferred Club Junior Suite Ocean Front King - Photo 6
1/6

Preferred Club Junior Suite Ocean Front King

1 King Bed538.2-sq-foot room with ocean views Club Level - Separate check-in locationInternet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on request, toothbrush and toothpaste not availableNon-Smoking, pet friendly

50 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Preferred Club Junior Suite Ocean Front King

Non-refundable
All Inclusive
20% OFF$602.89

$482.31

Includes taxes & fees
Run Of The House - Photo 1
Run Of The House - Photo 2
Run Of The House - Photo 3
Run Of The House - Photo 4
Run Of The House - Photo 5
Run Of The House - Photo 6
Run Of The House - Photo 7
1/7

Run Of The House

1 King Bed538.2-sq-foot room with garden views Club Level - Separate check-in locationInternet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on request, toothbrush and toothpaste not availableNon-Smoking, pet friendly

50 m2
Sleeps 2
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Junior Suite Club

Non-refundable
All Inclusive
20% OFF$557.04

$445.63

Includes taxes & fees

Guest Reviews

8.6
Excellent179 verified reviews
AI Summary

Guests highly rate the friendly and helpful staff and frequently praise the great atmosphere.

Categories

Cleanliness8.8
Service9.3
Location8.8
Room Quality8.3
Amenities8.8
Value for Money8.3
Food and Beverage7.8
Overall Experience8.8

Select topics to read reviews

C
Cameron
Verified booking
partner
Standard Room
Stayed in Aug 18, 2025

"Exceptional"

10.0

This resort was great! Cruz, Spicy Luis, brown sugar, Danny boy, and Luis in the preferred lounge made our stay everything we hoped and dreamed.

Helpful?
M
Macie
Verified booking
Standard Room
Stayed in Aug 17, 2025

"10/10 stay in August"

10.0

The resort was beautiful! Its about a 20 minute ride from the Cancun airport which isnt bad but its secluded! So if your looking be near clubs i wouldnt recommend! The rooms are amazing showers in the middle of the room and jacuzzi tubs on the balconys! The food was okay! Drinks amazing and the service! They also offer swim out rooms! The hibachi restaurant was the best, but thats the only restaurant you have to make reservations for! All in all definitely a 10/10 stay! And you have access to the breathless resort as well so 3 different pool options with swim up bars and a dj!

Helpful?
C
Caleb
Verified booking
partner
Standard Room
Stayed in Aug 16, 2025

"Exceptional"

10.0

Great food, service, and vibes. Can’t complain. Louis at the preferred club bar was the best bartender ever. I’d go back.

Helpful?
V
Vanessa
Verified booking
family
Standard Room
Stayed in Aug 12, 2025

"Exceptional"

10.0

The food and place and rooms are 10/10

Helpful?
T
TURA
Verified booking
partner
Standard Room
Stayed in Aug 12, 2025

"Exceptional"

10.0

This resort is very nice if you're looking for some relaxation... the hydrotherapy experience was AMAZING and the swim out suite was EVERYTHING.

Helpful?
R
Rene Man Lok
Verified booking
friends
Standard Room
Stayed in Aug 10, 2025

"Exceptional"

10.0

I recently stayed at The Secret Hotel, and it lived up to the high standards I’ve come to expect from this international chain. The quality of service and food was consistently excellent throughout my stay. The bedding was incredibly comfortable, ensuring a restful sleep every night. The food was delicious and well-prepared, offering a variety of options to suit different tastes. What truly stood out was the staff — proactive, attentive, and genuinely friendly, making me feel welcomed from the moment I arrived. I would happily return and recommend this hotel to anyone seeking a comfortable and well-serviced stay.

Helpful?
J
John
Verified booking
partner
Standard Room
Stayed in Aug 9, 2025

"Exceptional"

10.0

The resort as a whole was amazing. The only thing I wish was a little better was the information at check in. There’s a few things that were included in our reservation that we never knew about and never did. We found out on our trip home

Helpful?
E
Elizabeth
Verified booking
family
Standard Room
Stayed in Aug 7, 2025

"Exceptional"

10.0

Loved every minute! There was a little bit of high pressure bait/switch at check in to “visit” another sister property & go home & tell all our friends & family how great it was -but we heard it was selling a travel club membership & would take almost all day - not sure if that’s true-but didn’t like that so we canceled & were made to feel like it was kind of taking away “someone’s brownie points”…

Helpful?
P
Patrisa
Verified booking
partner
Standard Room
Stayed in Aug 6, 2025

"Exceptional"

10.0

It was wonderful. I felt it just needed better buffet options for an all inclusive

Helpful?
C
Cynthia
Verified booking
partner
Standard Room
Stayed in Aug 6, 2025

"Exceptional"

10.0

Love all the food options… love the room, it was really spacious!!! The people working there goes all the way to make you happy… Would definitely recommend!!!

Helpful?